Technology is my passion, and cloud solutions are my specialty. I excel in delivering tech solutions to non-technical business owners who need them. Many of these clients avoid such solutions due to a lack of understanding or awareness. That's where the gene comes in, bridging the gap and helping them harness the power of technology. Cloud solutions, in particular, are revolutionary; once adopted, they can transform the way a business operates.My last position was in Creatorfy, a Platform as a Service (PaaS) US-based startup dedicated to supporting creators through unique fan interactions, such as personalized experiences and crowdfunding projects. I thrived as an SDR and Customer Acquisition Executive. My role was crucial in pinpointing the platform's niche, onboarding new creators, and enhancing the creator experience, significantly contributing to the platform's business growth and reinforcing its mission to empower creators by enabling diverse and engaging ways for fans to support their content.Prior to Creatorfy, I worked for a couple of years in selling media broadcasting services for "OSN" as well as internet services and digital solutions for "etisalat" UAE.Physical therapy 👨⚕️ is my BSc, and I found this very interesting as working in such a function provided me with one valuable life skill and a must-have salesman feature, which is how to deal with people, not only the normal healthy ones but even those with pain too.
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Community ManagerAlx_AfricaCairo, Cairo Governorate, Eg -
Customer Acquisition ExecutiveCreatorfy Mar 2023 - Mar 2024Being a part of a startup, I performed multiple dynamic tasks across various functions, adapting quickly to the evolving needs of the business.Market Research: - Led comprehensive market research initiatives to identify trends within the micro-creator (up to 50k followers) segment. - Analyzed competitive landscape to adjust Creatorfy's strategic positioning and product offerings. - Presented research findings to senior management to guide the strategic direction of marketing and product development.Lead Generation: - Developed and implemented effective lead generation strategies that significantly increased creator sign-up rates and engagement. - Crafted personalized outreach campaigns targeting specific creator niches, resulting in a higher conversion rate and sustained engagement.Creator Communication and Support: - Managed communications with creators, providing them with guidance on how to effectively use Creatorfy’s platform to maximize their earnings. - Facilitated a feedback loop with creators to gather insights on user experience, leading to rapid iterations and improvements on the platform.Cross-Functional Collaboration: - Worked alongside engineering, design, and marketing teams to improve platform functionality and user experience. - Coordinated with the product team to integrate new features based on direct feedback from creators and market analysis.Product Management: - Oversaw feature development and adjustments based on user feedback and competitive analysis. - Conducted usability testing sessions to ensure new features met the expectations and needs of both new and existing creators. -
Technical Telesales ExecutiveFreelancer At Aldeyaa Etisalat Uae Smb Channel Partner Apr 2022 - Dec 2022Cairo, EgyptWorking as a technical Telesales advisor with a channel partner for "etisalat" UAE, providing B2B services and solutions for small and medium businesses ( SMBs ).My rule is to generate leads, contact customers, and discuss with them how can we make use of the wide range of comprehensive etisalat business solutions in a way that will boost his business.These services include mobile services, internet services, and digital solutions.mobile services: providing mobile plans and SIM cards with a variety of add-ons for the business client.fixed services: include internet bundles, dedicated internet (leased lines), cloud talk services, and others.Digital solutions include but are not limited to:Web creation, Managed web solutions, and website boosting for online marketing and SEO optimization.SMS, email marketing, and digital signage as direct marketing solutionsCCTV Cameras, Cyber Security, Thermal Cameras and Cloud Solutions in Security & Hosting category.
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Telesales AgentOsn May 2021 - Mar 2022Cairo, Egypt- Closing successful sales deals of OSN digital broadcasting services and VOD online streaming services.- Maintaining high levels of sales activity by building a strong pipeline and portfolio of potential clients. -
Customer Care AgentOsn Jan 2021 - May 2021EgyptProviding comprehensive telephone customer service by handling technical or administrative issues. -
FounderNakasho Tech Facebook Page May 2020 - May 2021Egypt-As a remote IT services provider, I am responsible for handling the requests coming to the company in a professional way (especially as a rising startup).- Responsible for the company's Facebook page -our main front desk!!- content like creating posts, events, and handling the requests that ask for the company services.- Managing all other connections of the business's online presence like the website and other social media accounts like Twitter, Instagram, etc.- Managing the marketing section of the company and its services using Facebook ads, email marketing, etc.
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Physical TherapistEl Sadat Central Hospital, Sadat City, El Monofeya, Egypt Aug 2013 - May 2020As a physical therapist, I am responsible for evaluation and treatment for patients referred to our department together with my colleagues.
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Physical Therapist AssistantNursing Homes Aug 2018 - Jan 2019New York, New York, United StatesWorking at the physical therapy department in a local New York city nursing home with a team of US registered physical therapists in the field of senior care.
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Pharmacy ManagerDr.Mina George Pharmacy Jan 2018 - Jul 2018Cairo, EgyptWith a mix of medical, managerial, and IT experience I took the lead of the pharmacy night shift.
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Physical TherapistThe Good Shepherd Hospital Jan 2016 - Mar 2017Cairo, EgyptManaging the outpatient physical therapy clinic during the night shifts.
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CashierHi Mango Natural Market Inc Jun 2014 - Nov 2014New York, New York, United StatesCompleting buyers transactions using cash register or POS for banking cards users at a reasonable effective pace to avoid long customer ques. As a tech geek, I took the lead in that position with added tasks in data entry too.
Mina Gerges Education Details
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Alx_AfricaComputer Science -
Physical Therapy/Therapist
Frequently Asked Questions about Mina Gerges
What company does Mina Gerges work for?
Mina Gerges works for Alx_africa
What is Mina Gerges's role at the current company?
Mina Gerges's current role is Community Manager.
What schools did Mina Gerges attend?
Mina Gerges attended Alx_africa, Udacity, Cairo University.
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