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Mina G. Email & Phone Number

Team Leader- Contact Centre Inbound at RAKBANK
Location: Dubai, United Arab Emirates, United Arab Emirates 10 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
RAKBANK
Role
Team Leader- Contact Centre Inbound
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
5157 employees

Who is Mina G.? Overview

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Quick answer

Mina G. is listed as Team Leader- Contact Centre Inbound at RAKBANK, a company with 5157 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Mina G..

Mina G. previously worked as Team Leader Contact Centre Inbound - Voice at Rakbank and ATL Contact Centre Inbound at Rakbank. Mina G. holds Bachelor'S Degree, Faculty Of Tourism And Hotel Managment from Helwan University Cairo.

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Email format at RAKBANK

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RAKBANK

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Profile bio

About Mina G.

At RAKBANK, my role as a Contact Centre Team Leader in the Inbound team is centered around creating a high-performance environment and nurturing our staff to excel in customer interactions. With a strong commitment to service excellence, I focus on coaching, real-time performance evaluation, and implementing best practices for customer engagement. Our team's dedication to efficiency has significantly enhanced the customer experience.In addition to my vital role in operations, I am actively involved in system testing to ensure our processes and systems are working efficiently, as well as identifying areas for process enhancement. This proactive approach contributes to streamlined operations and improved service delivery.Furthermore, I play a crucial role in prevention of fraudulent activities, leveraging my analytical skills and anti-money laundering awareness. This vigilance is essential in safeguarding customer interests and maintaining RAKBANK's reputation. Our team thrives on collaboration and communication, where mentorship and innovative problem-solving empower us to continuously add value and improve processes within the organization.

Current workplace

Mina G.'s current company

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RAKBANK
Rakbank
Team Leader- Contact Centre Inbound
Dubai, AE
Website
rakbank.ae
Employees
5157
AeroLeads page
Company profile
View company profile Email format
10 roles

Mina G. work experience

A career timeline built from the work history available for this profile.

Team Leader- Contact Centre Inbound

Rakbank

Dubai, AE

Team Leader Contact Centre Inbound - Voice

Current
Rakbank

United Arab Emirates

- Successfully lead a team of over 16 staff members in the inbound voice segment. - Foster a high-performance culture through coaching, mentoring, and motivational activities. - Monitor and evaluate team performance, providing regular feedback and development plans. - Oversee daily contact centre operations, ensuring efficient handling of inbound calls and.

Jun 2024 - Present

Atl Contact Centre Inbound

Rakbank

United Arab Emirates

Enhancing overall customer experience.Played a vital role in training and onboarding new team members, helping them integrate seamlessly into the team.Coordinated various projects within the team, including task delegation, progress tracking, and meeting project deadlines.Demonstrated strong problem-solving skills by proactively identifying and addressing.

Oct 2023 - Jun 2024

Customer Care

Rakbank

Ras AL Khaimah, United Arab Emirates

Consistently identified opportunities to add value to Rak Bank through innovative solutions and process enhancements.Contributed to the overall success of the organization by consistently achieving high performance and productivity levels.Developed highly empathetic client relationships and earned reputation for exceeding servicestandard goals.Successfully.

Jan 2019 - Oct 2023

Retail Sales Advisor

Du

Dubai, United Arab Emirates

Apr 2018 - Dec 2018

Customer Service Specialist

Al Kharafi Global Trading & Cont. Co Kuwait

Kuwait City, Kuwait

Nov 2015 - Apr 2018

Trainer (Call And Control Postpaid Training Team)

Orange Egypt

Giza Governorate, Egypt

May 2015 - Oct 2015

Sr.Specialist Call Center Support (Call And Control)

Orange Egypt

Giza Governorate, Egypt

Jun 2014 - May 2015

Customer Service Representative

Orange Egypt

Egypt

May 2013 - Jun 2014
Team & coworkers

Colleagues at RAKBANK

Other employees you can reach at rakbank.ae. View company contacts for 5157 employees →

AA Amal Al Shehhi Amal Al Shehhi Colleague at RakbankRas al-Khaimah, United Arab Emirates, United Arab Emirates View → AC Anu Cherian Anu Cherian Colleague at RakbankUnited Arab Emirates, United Arab Emirates View → SS Sahim Shamte Sahim Shamte Colleague at RakbankUnited Arab Emirates, United Arab Emirates View → AA Anam Ashraf Anam Ashraf Colleague at RakbankDubai, Dubai, United Arab Emirates, United Arab Emirates View → MA Mary Antonette Milan Mary Antonette Milan Colleague at RakbankUnited Arab Emirates, United Arab Emirates View → ST Shamsudheen Thoniyan Shamsudheen Thoniyan Colleague at RakbankUnited Arab Emirates, United Arab Emirates View → SD Suresh D'Souza Suresh D'Souza Colleague at RakbankEdmonton, Alberta, Canada, Canada View → SC Sand C Sand C Colleague at RakbankDelhi, India, India View → JK Jeetendra Kumar Jha Jeetendra Kumar Jha Colleague at RakbankMumbai, Maharashtra, India, India View → UK Uttam Karekar Uttam Karekar Colleague at RakbankDubai, United Arab Emirates, United Arab Emirates View →
1 education record

Mina G. education

FAQ

Frequently asked questions about Mina G.

Quick answers generated from the profile data available on this page.

What company does Mina G. work for?

Mina G. works for RAKBANK.

What is Mina G.'s role at RAKBANK?

Mina G. is listed as Team Leader- Contact Centre Inbound at RAKBANK.

Where is Mina G. based?

Mina G. is based in Dubai, United Arab Emirates, United Arab Emirates while working with RAKBANK.

What companies has Mina G. worked for?

Mina G. has worked for Rakbank, Du, Al Kharafi Global Trading & Cont. Co Kuwait, Orange Egypt, and Four Seasons For Marketing.

Who are Mina G.'s colleagues at RAKBANK?

Mina G.'s colleagues at RAKBANK include Amal Al Shehhi, Anu Cherian, Sahim Shamte, Anam Ashraf, and Mary Antonette Milan.

How can I contact Mina G.?

You can use AeroLeads to view verified contact signals for Mina G. at RAKBANK, including work email, phone, and LinkedIn data when available.

What schools did Mina G. attend?

Mina G. holds Bachelor'S Degree, Faculty Of Tourism And Hotel Managment from Helwan University Cairo.

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