Mina Samir Email & Phone Number

Dubai, Ae

United Arab Emirates

United Arab Emirates

United Arab Emirates

* Maintain to achieve and improve my productivity and sales targets every month and control KPI. *Mange to do Cross Sell of loan and accounts to reach an outstanding rating. * Maintain x-ceed target Provide professional and expert financial advice for new identified potential or prospective customers on all bank products based on analyzing the customer financial needs to increase sales acquisition. * Review the complete set of customer documents, credit history, Customer profile & financial stability through the balances maintained in the bank statement. * Visiting new company every month to increases sourcing channels and obtain bulk business. *Improve customer network by following-up and supporting existing clients to get references for new business opportunities. * Follow-up and interact with credit department to fulfill all the case requirements. * Maintain and focus on having 0 fraud cases. * Refreshing product knowledge constantly. * Handling customer complains if available. * Maintain to have one product as a lead referral every month (fix deposit, auto loan, home loan or insurance). * Visiting customer in different location throw all UAE. * Maintaining the Excel sheet of all approved files for the future reference and reviews

Egypt

* Achieving the given target on credit cards by listing the selected companies * Analyzing and extracting reports on the customer’s needs * Effective presenting of the various offers and benefits of enrollment to the bank* Primarily in-charge of giving courteous and polite assistance to customer. * Received and reply all inquiries coming from the customer.

Egypt

*To ensure business development on a consistent basis and to promote Retail Banking Products i.e. deposit mobilization. * Selling liabilities products and cross-sell of all bank products as set by management * To ensure that existing relationships are strengthened through further deepening and cross selling of Bank’s products.* Deal proactively with the branch customers to fulfill their banking requirements and solve their queries efficiently. * Assist in ensuring consistency of internal / external customer experiences by inculcating a Service Culture.* Handling customer complaints or issues and response promptly and spontaneously with the highest level of customer satisfaction being maintained.