In charge of developing new business for nutraceutical and cosmeceutical ingredients and formulations for Australia and New Zealand Managing existing clients and providing product and data support to their R & D and QC teams Provided customer support to all the customers of the company across Australia and New Zealand with timely responses for queries Provided administrative and secretarial support to the Director and General Manager by providing updated information on stock, purchases, sales, bank statements In charge of preparing product presentations on MS- Powerpoint In charge of overall office administration duties and specifics such as placing purchase orders, generating invoices, dispatching shipments and documents for import/export of goods from India, China and the US Handled all banking functions including deposits, bill payments and cash managementIn charge of organizing events such as a road show for the company 'Sabinsa on Wheels' where all the senior directors of companies in the nutraceutical and cosmetic business were invited Generated monthly reports for stock, sales, purchase orders and cash transactions on Excel and MYOB Effectively created a seamless system for the timely delivery of shipments to all clients across Australia and New Zealand Worked closely with company accountant to implement MYOB and input all raw financial data into the software system Solely in charge of stock and sample inventory

Front end Customer service role at various branches of the bank Conducted cash transactions on a daily basis that included processing deposits, withdrawals, local and overseas transfers, bank cheques etcConducted a reconciliation of the transactions on a daily basisLearnt all the banking software used at the bank and used them on a daily basis to service customersWorked in a multi-cultural team in a friendly, professional and cooperative mannerDeveloped a good reputation among seniors for my ability to relate with customers who were all from different backgrounds and culturesQuickly grasped customer service principles and developed a sound knowledge of how to use those skills with customersDeveloped and used conflict resolution skills with diplomacy and tact as part of the roleConducted research on all the credit cards sold by competitors and presented a SWOT analysis to my team

Worked in the Superannuation department to service financial planners all over Australia Generated quotes on the software system to assist planners with investment plans for their clientsProvided excellent customer service to financial planners with prompt responses to their requests for quotes on retirement investment plansWorked extensively on other company software to make alterations on superannuation plans as requested by employers and members