Matt L. Email & Phone Number

Chantilly, Virginia, United States

Clearwater, Florida, United States

• Leveraged Azure and Intune to manage user access, deploy software, secure data, and optimize system performance.• Configured VoIP systems for clear communication and seamless network integration.• Upgraded hardware (RAM, HDD to SSD) to enhance system efficiency.• Collaborated with leadership to plan future IT needs and equipment upgrades.• Maintained digital signage displays using OptiSigns software.• Ensured data security by meticulously managing software downloads on user devices.• Provided technical support to staff and students, resolving issues and ensuringworkstation functionality.• Investigated and resolved security vulnerabilities to maintain system integrity.

St Pete Beach, Florida, United States

• Performed system assessments and troubleshooting to identify and resolve hardware and software issues efficiently.• Utilized Syncro's RMM for remote diagnostics and user support.• Eradicated viruses and malware to maintain a secure computing environment.• Delivered exceptional customer service, actively seeking positive client reviews.• Managed company endpoints (PCs and mobile devices) for optimal performance andsecurity.

Tampa, Florida, United States

Provided comprehensive technical support to end-users, diagnosing and resolving equipment and software problems promptly.• Configured and maintained workstations, printers, and network infrastructure to ensure seamless operation and alignment with IT standards.• Diagnosed and resolved network connectivity issues across LAN, WAN, and remote locations.• Managed user accounts, permissions, and security groups to enforce access controls and data integrity.• Implemented regular data backups and system monitoring to safeguard information and minimize data loss.• Updated anti-virus software and enforced security protocols to protect against evolving cyber threats.

• Deal with large amounts of cash flow• Prepared foods and drinks for customers promptly.• Cleaned and maintained the store.• Helped customers with any issues they faced during their visits to the store.• Total customer care

Nokesville, Virginia

• payroll • Took/made calls for upcoming events • Update employee records• Prepare reports• Carry out employee requests regarding human resources issues, rules, and time off• Repot health and safety regulations for the men on the job site