Matt L. Email & Phone Number

Chantilly, Virginia, United States

Clearwater, Florida, United States

• Leveraged Azure and Intune to manage user access, deploy software, secure data, and optimize system performance.
• Configured VoIP systems for clear communication and seamless network integration.
• Upgraded hardware (RAM, HDD to SSD) to enhance system efficiency.
• Collaborated with leadership to plan future IT needs and equipment upgrades.
• Maintained digital signage displays using OptiSigns software.
• Ensured data security by meticulously managing software downloads on user devices.

St Pete Beach, Florida, United States

• Performed system assessments and troubleshooting to identify and resolve hardware and software issues efficiently.
• Utilized Syncro's RMM for remote diagnostics and user support.
• Eradicated viruses and malware to maintain a secure computing environment.
• Delivered exceptional customer service, actively seeking positive client reviews.
• Managed company endpoints (PCs and mobile devices) for optimal performance andsecurity.

Tampa, Florida, United States

• Provided comprehensive technical support to end-users, diagnosing and resolving equipment and software problems promptly.
• Configured and maintained workstations, printers, and network infrastructure to ensure seamless operation and alignment with IT standards.
• Diagnosed and resolved network connectivity issues across LAN, WAN, and remote locations.
• Managed user accounts, permissions, and security groups to enforce access controls and data integrity.
• Implemented regular data backups and system monitoring to safeguard information and minimize data loss.
• Updated anti-virus software and enforced security protocols to protect against evolving cyber threats.

• Deal with large amounts of cash flow
• Prepared foods and drinks for customers promptly.
• Cleaned and maintained the store.
• Helped customers with any issues they faced during their visits to the store.
• Total customer care

Nokesville, Virginia

• payroll
• Took/made calls for upcoming events
• Update employee records
• Prepare reports
• Carry out employee requests regarding human resources issues, rules, and time off
• Repot health and safety regulations for the men on the job site