Mindy Chen Email & Phone Number

Los Angeles, Ca, Us

Kirkland, Wa, Us

Seattle, Washington, United States

• Enhanced internal sales tool efficiency by conducting data cleanup and analysis using Tableau, leading to improved sales performance.• Collaborated with global teams, including Sales, Marketing and Compliance, to generate actionable insights that supported strategic marketing initiatives with broader organizational goals and brand standards.

Bellevue, Washington, United States

• Spearheaded the launch of key Apple products (iPhone 14/15, Apple Watch Series 8/9, Apple Vision Pro), collaborating with operation team to ensure marketing alignment and operational efficiency. Showcasing strong organizational skill in managing multiple products. • Generated over $600K in revenue through targeted marketing campaigns (Education Program, Carrier Promotion ) with effective communication skills for conveying technical concepts and solutions to diverse audiences. Resulting in significant revenue growth and a measurable increase in customer retention.• Surpassed sales goals for AppleCare+ and e-SIM by 30%, leveraging extensive product knowledge and serving as a leader in sales to enhance product visibility through personalized customer interactions and strategic in-store marketing efforts.

Bellevue, Washington, United States

• Achieved sales metrics as a Specialist, delivering technical expertise, full-solution experiences, and customer-focused support while adeptly identifying customer needs in a customer-facing role. Coordinated closely with technicians and leaders to ensure the delivery of the best customer experience.• Proficient in interpreting and leveraging business metrics, customer insights, and market trends to shape strategic initiatives.

• Lead the Marketing and Events team for Clamor, an annual literary and arts journal, overseeing strategic promotion and event planning to heighten visibility on campus and in the community. Amplified brand exposure through targeted social media advertising, reaching over 100k accounts.• Efficiently recruited and mentored editors, fostering a culture of growth, diversity celebration, inclusivity, and empowerment for artists and contributors.• Collaborated with a diverse cross-functional team, actively engaging with the design team to revitalize the Clamor Journal website interface, and played a crucial role in the strategic distribution of 1300 physical Clamor Journals to enhance brand presence.

Seattle, Washington, United States

• Worked alongside cross-functional teams, including internal audits, process compliance, and the data science team, to support Boeing Global Services. Provided critical insights through data analysis and visualization to inform strategic business decision-making.• Developed a centralized performance measurement and reporting tool using Tableau, created a data visualization dashboard that streamlined the tracking of corrective and preventive action data and trends• Optimized system efficiency through industry methodologies, defined challenges and streamlined compliance within the Q-pulse system, improving contract retention and expediting regulatory approval.• Achieved 2nd place in a Quality intern hack-a-thon, spearheaded cross-functional collaboration to develop a robust, collaborative tool. Integrated data from IQDS, Vector, and DRWF, providing real-time visibility into in-work PQDRs, organizational responsibilities, and next steps for Boeing Global Services.

Bellevue, Washington, United States

• Tailored educational plans to meet individual student needs, improving comprehension and confidence in Mathematics and Chinese.• Created engaging lesson plans tailored to students’ individual needs, employing a creative approach similar to marketing strategies that increase engagement and retention.

Bachelor Of Arts - Ba, Double Major In Data Analytics , Media And Communication

High School Diploma, Running Start Program

High School Diploma