Lead a team of global operations individuals and international business partners to provide insights and actionable intelligence about the performance of the company’s overall sales organization. Coordinate directly with C-suite and regional Executive leadership to align sales team efforts with organization-wide strategic financial growth directives. Design and deploy one-time and continuous production data analysis processes that business intelligence tools. Act as a liaison between sales, marketing, operations, finance, and other departments.

Utilized data mining and analysis to provide actionable insights in support of marketing campaigns. Provided and executed recommendations for maximizing marketing spend and ROI. Monitor and ensure project completion in alignment with direct manager’s direction as well as with other teams (IT, Business Intelligence, admissions, and Marketing). Brought valuable data and analysis to meetings with Executive leadership to assist in decision-making regarding finances and allocation of resources. Performed data mining and fulfilled numerous other requests using SQL and Birst.

Supported the University’s quality improvement efforts by developing and continually monitoring performance metrics. Supported relationships with third parties by tracking daily, monthly, and quarterly budget data. Created and optimized reports; interpreted and presented findings to stakeholders. Aided with the resolution of billing discrepancies. Aligned with Project Managers and Business Process Owners to understanding analytical requirements.

Created and ran daily, weekly, and monthly reports to track campaign progress; interpreted findings and presented them to appropriate stakeholders. Continuously evaluated and utilized real-time performance data to provide a clear understanding of advertising effectiveness. Collaborated closely with internal senior management as well as various departments and stakeholders from both established and startup clients. Oversaw daily operations, timelines, and budgets.