Mindy Owen Email & Phone Number

Tampa/St. Petersburg, Florida Area

Highly skilled and detail-oriented professional with extensive experience in managing travel and expense operations. Proven track record of streamlining processes, reducing costs, and ensuring compliance with company policies and industry regulations. Exceptional ability to analyze data, develop effective strategies, and deliver optimal financial outcomes. Adept at leading cross-functional teams and collaborating with stakeholders to achieve organizational objectives. Strong communication and interpersonal skills with a commitment to providing excellent customer service.• Manages end-to-end travel and expense operations for a global organization.• Develops and implements travel policies and procedures, ensuring compliance with company guidelines and industry regulations.• Negotiates contracts with travel vendors, resulting in a 15% reduction in travel expenses without compromising the quality of service.• Provides monthly and quarterly reporting on Travel and Expense spend and savings the travel and expense team is providing the company.• Implemented an automated travel and expense management system, resulting in streamlined processes and a 20% reduction in processing time..• Created new processes and policy that was implemented to over 3,000 colleagues globally. • Conducts regular audits of expenses to identify errors, policy violations, and potential fraud, ensuring accuracy and compliance.• Collaborates with finance and accounting teams to analyze travel and expense data, providing insights for budgeting and cost-saving initiatives.• Leads training sessions and provides ongoing support to educate employees on travel and expense policies and procedures.• Collaborates with event planning teams to ensure travel and expenses are being booked accordingly and finding potential cost savings for group bookings

Tampa/St. Petersburg, Florida Area

• Negotiates, drafts, and reviews contracts, subcontracts, and contract amendments, assuring completeness and compliance with university policy and procedure. • Assists faculty in the development of grant proposals and applications. • Reviews and interprets funding agency guidelines and regulations and advises faculty as to policies and procedures of those agencies as well as those of the state and university. • Assists faculty in budget development, advising on determination and computation of appropriate salary levels, percentages of effort, fringe benefit rates, and indirect cost rate and base. • Assures duplication, packaging and mailing of proposal to agency for arrival by deadline.• Serves as primary liaison between university and sponsoring agency program officers, and between project director and University administration matters related to the sponsored project. • Assists project director in preparing University budget release form to conform to proposal budget. • Performs continuous monitoring of project, drafts requests to funding agency for revisions in terms and conditions, and prepares multiple representations and certifications to federal and private agencies. • Assists in solving problems and escalates serious problems so that appropriate action can be taken. • Monitors awards for compliance issues, including current agreements for human subjects, vertebrate animals, etc.• Reviews and analyzes various documents announcing news sources of funding, and changes in policy by any current or potential sponsor, including the NIH Guide and Request for Proposals (RFPs) from various federal, state and local government agencies, private foundations, and private industry. Following discussions with faculty, makes suggestions for sources of funding.

Greater Omaha Area

• Performed Buyer functions for complex commodity and services including medical and dental supplies, UNMC’s copier program, food and water, and other services as needed. • Served as Procurement Services’ office manager, responsible for the department’s payroll, copier services, and day to day administration. • Managed and administered UNMC’s Procurement Card program and State E-Verify compliance procedures. • Worked with all areas of Procurement Services on the design, creation and maintaining of UNMC’s internal websites including Accounts Payable, Purchasing, General Supply, Print/Mail Services and Travel Services. • Met with vendors to review new or existing products, review/renew/create contracts and resolve discrepancies. • Provided assistance to the Director of Procurement including financial analysis and research on special projects.• Verified and approved requisitions and purchase orders within the University’s eprocurement system, SciQuest. • Audited and managed travel policies for all UNMC employees and makes sure they are compliant with UNMC policies and procedures. • Oversaw any needed development of training material and administered as needed for the Procurement training programs.• Provided customer service to all UNMC employees on all aspects and questions pertaining to any piece of Procurement Services. • Responsible for back-up for other Buyers, including assisting employees with IT, Facilities and Maintenance department, Contract Services, Moving Services, Vending Services, and Furniture.

Blair, Ne

• Provided support to Senior Buyers purchasing materials, supplies and services in accordance with regulations and procedures for the entire Fort Calhoun facility under MMD.• Reviewed contract requisitions for completeness and accuracy of information, communicated with departments to clarify information and determines process method based on criteria. .• Assisted internal and external customers by interpreting processes, laws, policies, codes, and regulations pertaining to purchasing. • Prepared and presented contract status reports to a variety of groups on a regular basis. • Monitored contracts and invoices and communicates to internal customers to ensure these are being approved in a timely manner. • Processed and managed Contract Requisitions, Contract Change Requests, and Invoices on a daily basis using Asset Suite.

• Performed research and analysis to produce comprehensive business requirements to enhance an online billing and presentment software application• Communicated and facilitated meetings and conference calls with internal departments and clients to understand their business needs and identify impacts to other products within CSG• Documented and presented business requirements to Product Management and Development teams to ensure they understood and provided input and approval• Participated in daily development meetings to review and approve solution designs• Provided support to Product Management in defining product enhancement priorities for each release based on extensive market research• Coordinated appropriate resources that support sales campaigns, author contracts, and close new business opportunities

• Planned and executed weekly promotional activities such as e-newsletters, banner advertising, and product placement throughout 20+ Handmark storefronts(web and mobile) to initiate customer purchases• Measured and analyzed results from promotional activities to determine success for future planning• Worked with multiple computer programs including Photoshop, InDesign, Excel, PowerPoint, Sitebrand, Silverpop, and a variety of Handmark Portals to administer daily activities such as compiling sales, implementing banners(web and mobile), publishing mobile products, and submitting requests for graphics and enhancements• Communicated directly with mobile partners on roadmaps, implementation, and execution of promotional and advertising activities through multiple channels • Communicated with multiple internal organizations to ensure seamless execution of campaigns

• Assisted VP of Production, Traffic Manager, Account Executives & Art Director by prioritizing projects, editing copy, art and laserlives, scheduling deliveries for bulk mailings, mocking up art samples, and confirming mailings were delivered accordingly• Coordinated special projects for the company president including keeping contracts up to date, filing expense reports for employees, notarizing necessary documents, and planning employee travels• Worked directly with vendors on projects including timelines, budgets, proofreading, and deliveries

• Assisted the Marketing team with proofreading, mailing list updates, marketing plans, flyer designs, and writing “Tips of the Month”• Designed, cut, and mailed direct mail pieces• Traveled, set-up, announced prizes, and interacted with customers about contest details at on-site promotions

Bachelor Of Science - Bs, Public Relations, Advertising, And Applied Communication

Education record

Real Estate - Business Development

Continuing my education to improve my scope of knowledge in the business world. Seeking my passion and and exploring my opportunities.