Mindy Rider Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

-Led the creation of a project charter for HFHI’s Donor Engagement and Development Operations Department, collaborating with the VP and six directors to document workflows, assess alignment with organizational goals, evaluate risks, and identify resource needs, providing actionable recommendations for strategic and operational success- Provided administrative support to HFHI’s Direct Marketing VP by managing an intricate calendar, coordinating vendor access to SharePoint, and assisting with bi-annual and annual event planning, ensuring confidentiality and meeting competing deadlines.-Assisted the Director of RD Transformation in launching HFHI’s Collaborative Operating Model by managing data dashboards, facilitating stakeholder meetings, and organizing organization-wide town halls to drive cross-functional alignment and support mission-driven initiatives.

- Provided comprehensive administrative support to the CEO and four managing partners by managing front office activities, coordinating appointments, and updating client information across multiple confidential databases.- Led special projects, including organizing content for a surrogacy-focused podcast and e-course, coordinating logistics for subscription boxes, and collaborating with industry leaders to ensure the website was updated with the latest regulations.- Served as the liaison for incoming and existing donors, ensuring compliance with FII regulations, onboarding new donors, and managing the donor database with strict screening guidelines while maintaining confidentiality.

- Assisted the Process Assistant in ensuring employees met daily metrics and supported new hires in acclimating to their roles, emphasizing safety and best practices in alignment with Amazon's policies.- Performed warehouse clerk duties, including picking, packing, counting, and record-keeping, while contributing to a safe and efficient workspace that minimized disruptions and supported streamlined operations.- Promoted to team lead due to exceptional performance, including achieving 99% accuracy in a high-speed environment and leading efforts to improve team efficiency.

Duluth, Georgia, United States

- Managed daily operations, including inventory control, staff scheduling, basic accounting, and ensuring exceptional customer satisfaction.- Developed and promoted new initiatives, such as gift card programs and special promotions, to drive revenue growth and increase customer retention.- Contributed to menu revisions by adding visual and descriptive elements, introducing unique specialty items to differentiate from competitors and assist customers in making informed decisions