Mindy Stauffer Email & Phone Number

• Process images of documentations so external clients can access specific data for retrieval through the NAVY ERP Document Management System, Hummingbird DM 5.2 or other computer media• Create Data CDs and label accordingly• Support onsite day forward scanning in two satellite locations for major client (10.0 Comptroller)• Scan and complete external jobs in a classified work environment• Load data images into proprietary software or 3rd party processing tools such as NAVY ERP document management system and Hummingbird DM 5.2• Scan and complete external jobs in a classified work environment • Process images of documentations so external clients can access specific data for retrieval

• Currently possess a Secret Security Clearance and has completed White belt Training• SharePoint 2010 Certificate of Completion• Acknowledge SharePoint/PMT HEAT Tickets• Provide Customer with troubleshooting support when receiving help desk questions in HEAT for the SharePoint and PMT applications.• Answer phones and emails in a professional manner and answer any questions the user may have.• Provide support for applications within the SharePoint farm, including troubleshooting applications and maintaining secondary/external data sources.• Escalate complex SharePoint issues to SharePoint developers• Apply site templates to new site collections• Create lists/libraries and manage views

• Responsible for converting historical/educational documents to electronic versions for WEB-site product by means of scanning, image enhancement, zoning, OCR-ing, text correcting and exporting documents to HTML • Export varieties of electronic documents to PDF, RTF, and HTML• Responsible for all data input and document scanning for both quality control and assurance• Responsible for maintaining data files• Team Lead for a major project called “Board of Immigration Appeal

• Assist with bookkeeping, payroll, accounts receivable, accounts payable• Provide comprehensive secretarial/clerical support as needed and for maintaining all vendor files• Assist with opening/closing of the small retail business• Acted as single point of contact for vendors and customers when responding to general inquiries as well as for problems with orders and merchandise