Minea Erviö Email & Phone Number

Helsinki, Uusimaa, Finland

Writing a Master's Thesis for Software and Service Engineering, exploring how engagement with interactive learning platforms affects customer relationships and customer success management in B2B SaaS companies.

Bluugo is a B2B SaaS company that helps businesses digitalize core supply chain and after-market processes through its unique low-code cloud platform.In my role as a Customer Project and Service Manager, I managed a broad spectrum of responsibilities that spanned across project management, customer relationship management, change management, and product.

Espoo, Uusimaa, Finland

Startup Sauna is an actively utilized event space, and an open co-working space for startups, and student-run entities like Aaltoes, Junction, Kiuas and Startuplifers.My achievements as the Community Director include:- Directed and supported diverse student-led organizations, fostering growth and cross-collaboration.- Represented Startup Sauna globally.

Junction is the world's leading hackathon community and provider. My achievements include:- Directed JunctionX program, overseeing successful execution of 10 JunctionX hackathon events across Europe and Asia.- Forged strategic partnerships with embassies and universities to secure event locations and garner support, expanding Junction's global impact..

Helsinki Area, Finland

My responsibilities in Elisa's telephone customer service included:– Technical support with day to day issues– Product and service guidance and upselling services– Other customer service tasks

Helsinki Area, Finland

Espoo, Finland

Master Of Science - Ms, Software And Service Engineering, Graduated With Honors

Master's Programme in Computer, Communication and Information Sciences, with a major in Software and Service Engineering and.

Computer Science And Engineering

Exchange semester

Bachelor Of Science - Bs, Computer Science

Matriculation Examination