Eric Miner Email & Phone Number

Fargo, North Dakota, United States

- Gathered requirements from stakeholders, subject matter experts, and sponsors to develop business requirement documents.- Worked with Subject Matter Experts and Developers to solution business requirements and define technical requirements.- Acted as a liaison between the business and technical side to help balance business needs with project timelines.- Created process flows to identify inefficiencies in the process and develop solutions.- Developed automated scripts to automate manual processes and reports.- Continuously reviewed and enhanced the project process from a Business Analyst perspective.

Greater Omaha Area

- Gathered requirements from stakeholders to develop detailed specification documents for developers- Ushered projects through the development life cycle from conception to post production testing- Conducted user acceptance testing to ensure defect free products- Gathered and documented both the physical and systematic aspect of warehouse processes using a variety of software packages (Visio, OneNote, Word, etc.)- Constructed SQL queries to aggregate and view data (DB2) to support the above points

Greater Omaha Area

- Developed scheduled and ad-hoc reports using SAP Crystal Reports, Nectari, and PowerBI for executive leadership and operations managers - Maintained and created new databases utilizing SSMS, SSIS, and SQL. Including ETL with SSIS. - Maintained and developed new features for the Sage X3 ERP System

Fargo, North Dakota

- Developed ad-hoc reports for physicians, managers, and executive leadership using SAP Business Objects - Maintained and improved Excel based, on demand, and SQL driven recurring reports in accordance with stakeholder needs - Converted reports from Crystal Reports to SAP WebI on demand reports under the guidance of stakeholders

- Organized data into stories for consumption across departments and for leadership- Generated operational and descriptive reports to guide high level strategy- Gathered data from quantitative and qualitative data sources to generate hypotheses for testing- Coded, conducted, and analyzed A/B tests to drive conversion rates, improve customer experience and optimize marketing campaigns- Implemented, maintained and updated analytical tools to ensure data integrity- Used regression and probability to conduct inferential analysis on website changes to improve sales funnel- Gathered requirements from stakeholders to create, execute and measure success of development projects - Assessed risk and impact of proposed projects using analytic toolsTranslated requirements into an agile project breakdown (epics, features, user stories and tasks) to support the development team- Provided level of effort estimates for development requests and projects- Created, organized and tracked progress on tasks utilizing project management software (JIRA)- Communicated with stakeholders as projects moved through the development lifecycle- Conducted and attended project retrospectives with stakeholders and developers

Fargo, North Dakota Area

- Designed and implemented user interface layouts and new features based on usability research and data- Served in a lead role on a website overhaul project from design to infrastructure- Analyzed data from various analytic tools to design and optimize web based advertisements- Developed web pages using a variety of coding languages- Managed and maintained SEO strategies and analytic tools

- Planned, executed, and managed projects based on client specifications regarding deadlines, tools, budget and feedback- Served distance clients using various communication tools

Bachelor Of Science, Multimedia/Web Development

Managing Big Data With Mysql, 93.5%

Certification through Coursera