Ming Cheng Email & Phone Number

United States

United States

Pleasanton

San Ramon, CA

• Lead and supervise a team of 20+ Loan Underwriters to facilitate the highest loan quality and productivity with average monthly funding of $120-200 Million.
• Final decision maker and problem solver on escalated applications and negotiations.
• Develop and mentor employees in expanding professional skills and increase team production by 5-10% annually.
• Completed bank training programs for leadership and management. Skills are aligned with up-to-date industry standards.
• Implemented the work-from-home program, operations system automation, structured training for the team.
• Conducting interviews, hiring, and training process to expand the team.

San Ramon

San Ramon, CA

• Team top producer for 3 consecutive years of funding $30 million/yr with accuracy.
• Provided mentorship to team members to facilitate monthly department goals are met and exceeded.
• Underwrote 10000+ auto loan applications annually; requiring data analyzes and execution of problem-solving with a successful resolution.
• Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
• Increased new business leads by 10%/yr through direct customer engagement, deploying marketing tactics and developing and optimizing informative content.

Pleasanton, CA

• Review applications to ensure authenticity under the regulationof RESPA reform.
• Identify errors and rectify corrections on applications daily.
• Finalize and validate post and prefunded Quality Control files.
• Professional communications with Brokers to coordinate loan status and related issues.

Santa Clara, CA

• A successful boutique business with a start-up mentality and strong work ethics.
• Focused on qualifying high volume and high profile mortgage applications, using 7 different mortgage investor guidelines to provide the best value and experience for customers.
• Selected as an individual to obtain FHA Chums #DU07 Certification for correspondent lender.
• Emphasized on team building and cultivating positive company culture within the office.
• Managed a team of 10+ Underwriters to provide premium quality underwriting standards and multiple other teamwork.

Education record

Finance, General

Education record