Mindy Hsu Email & Phone Number

United Kingdom

🔸 Designed and developed from scratch and launch within 5 weeks🔸 Developed project from scratch within 3 weeks🔸 Enrolled into AppWorks School program with over 300 applicants and < 10% acceptance rate🔸 Communicated with Back-End engineers to design APIs structure for creating new features🔸 Collaborated with Front-End and iOS engineers to ensure a consistent user experience🔸 Worked with Android members through controlled version with GitHub, managed branch and solved conflicts with Git

🔹 Provided clinical education, on-site technical training and case discussion to physicians and medical staff which over 100 supports a year that enhanced customers' satisfaction by 80%🔹 Developed supporting documents, promotional materials related to clinical research to improve sales by 3.5 times🔹 Collaborated with a cross-functional team and OEM and led a new product launch project that achieved the sales target in the first year and grew double in the second year🔹 Provided internal training to 10 new employees and regular product training for colleagues🔹 Mastered the latest product information and new techniques in ophthalmology to deepen training content and share with team members🔹 Collaborated with the sales team and analyzed sales data to formulate the short-and long-term strategy and establish the forecast🔹 Organized seminars at least 5 times a year for potential customers to promote products

🔹 Provided training and clinical application support for gynecologists and technicians to improve the treatment efficiency and effect🔹 Established and managed the screening and follow-up documents of the clinical trial and monitored the process🔹 Provided patient education to establish a well-understanding basis before treatment🔹 Responded to patients' questions before, during and after treatment online🔹 Collected and analyzed customers' feedback and treatment results for the cross-functional HIFU team🔹 Collected customers' feedback and collaborated with 5 engineers to optimize HIFU product that aims to be more user-friendly🔹 Collaborated with sales and PM to promote the product to potential customers🔹 Mastered the latest HIFU clinical application and technique and shared with team members