Diep Cam Minh Ly Email & Phone Number

Melbourne, Victoria, Australia

Assisting customers to find suitable products, giving advice and guidance on product selections daily.Providing professional consultation to customers, resolving all queries and complaints daily.Processing up to 200 cash payments, EFTPOS, and customer refunds comply with the store policy daily.Checking supplies of products and stock availability and raising purchase orders accordingly on a regular basis.Responsible to check supplier invoices against purchase orders daily, prior to recording into the retail system.Assisting manager in charge to reconcile vendor statements up to twice a day.Reporting to the manager in charge to resolve transaction variances daily.Updating stock on hand information to the retail manager system daily.Generating signs and shelve labels for products according to the planogram followed by the catalogue issued by headquarter every 2 weeks.

Entered and processed daily invoices from Foundation Dental Team who visits schools and aged care facilities.Claimed Child Dental Benefit Schedule invoices for eligible patients through Easyclaim and Webclaim through the Medicare portal daily.Generated weekly report summarising payments from Medicare and Third Parties, Foundation Dental Team Schools Schedule, and services performed by dentists.Entered monthly expenses into spreadsheets and processed them in Xero.Reconciled monthly Inter-Entity Loan Accounts In Xero.Entered and reviewed monthly aged debtors reports, and performed interest charges on patients with an outstanding balance.

Melbourne, Victoria, Australia

Focused, disciplined and driven, to meet and exceed customer satisfaction daily.Involved in stock control, stocking shelves with merchandise and receiving stock delivery daily.Conducted a 2-week training course for 20 new members.Dealt with up to 20 customer enquiries and complaints daily.Processed up to 100 cash, card payments and customer refunds daily.Maintained a clean, organised and sanitised work environment to up to the company’s standards at the end of every shift or before closing the store.Supervised up to 4 staff members every shift.

Bachelor Of Business Administration, Accounting

Diploma, Accounting

High School, Vce