Minh N. Email & Phone Number

Irvine, CA, US

San Francisco, CA, US

• Manage all financial applications and solutions including Netsuite ERP, multiple Usage Ratings systems, and building integrations between Salesforce and financial systems.
• Value stream owner for Order-to-Cash, coordinating cross functional releases of new products, collaborating with Go-to-Market systems for best fit solutions, and advising business on best practices for billing and.

San Francisco, California, US

• Setup Scaled Agile Framework (SAFe) methodology with Portfolio, Program, and Product level management for all corporate applications and cross-functional teams. Scrum Master for multiple squads.
• Architected system solutions environment for optimization and presented roadmap of To-Be architecture strategy. Advised on which applications to develop/purchase/deploy/integrate or decommission and in what manner.
• Guided all levels on best practices for change management method, release trains, system integration strategy, prioritization framework, and project sequencing.
• Consulted for all M&A activities like creating additional subsidiaries, migrating financial systems, and policy input.
• Grew and mentored a team of BSAs, engineers, and indirect reports to evolve team communication, collaboration, IT processes, and delivering work.
• Team managed applications: Coupa, Concur, Brex, Netsuite, Utmost, SimpleLegal, Workday Integrations, Zip

Irvine, California, US

• Spearhead Financial Systems improvement projects to accommodate growth and eliminate inefficiencies through automation and business optimization where needed.
• Architect ERP/financial applications ecosystem from start to finish with scalability in mind such as migrating onto Netsuite Advanced Revenue Management from legacy system, SaaS consumption billing tool, and.
• Advise all levels of the business on best practices for ecosystem architecture, prioritization framework, and project sequencing through presentations, prototyping, and retrospectives.
• Facilitate Scrum Agile process by guiding technical and business teams through setting up Jira, backlog refinement, and performing ceremonies through to release of Done items.
• Collaborate with cross-functional business teams like sales, finance, accounting, and technical teams to drive key decisions and ensure everyone moves as a cohesive unit.
• Design solutions to be SOX compliant while working with audit teams to ensure appropriate sign-off, controls, and documentation.

Irvine, California, US

• Finance team liaison for all business systems and applications, help determine financial systems roadmap that will most benefit the business.
• Train users on Oracle Netsuite, guide how to setup Saved Searches, Reports, and efficient processing
• Complete migration from AX 2009 to Oracle Netsuite for Order to Cash (including Revenue Recognition), Procure to Pay, and Record to Report (financial reporting).
• Own Agile lifecycle, lead business users and developers through entire sprint process.
• Release new business processes that include scripts, workflows, searches, and documentation of all steps.
• Perform end-to-end testing, setting up test cases in SFDC (CPQ) to processing orders in Netsuite

Irvine, California, US

• Setup the migration of Trace3 from D365 and Kimble back onto Netsuite.
• Managed the 2018 company migration from Netsuite to Microsoft Dynamics 365 (D365) Customer Engagement (CE) and Finance & Operations (FO). Wrote Test Plans, Training Plans, and maintained deployment schedules.
• Planned the MVP build for go-live through requirements gathering sessions, offering guidance on process modification where needed to move the system implementation forward.
• Configured financial processes and modules in FO, including AR, AP, Project, GL, and Bank.
• Learned Netsuite business processes and translated them to FO procedures. Retrained users, customized FO, or changed FO configurations where necessary.
• Designed a post go-live roadmap for the future of ERP, CRM, and other business applications by monitoring the backlog and deciding what features to develop/release.

Irvine, CA, US

• Head of all technology programs including Ecommerce/Marketing website, ERP (Netsuite and SCA), and IT department policy/tools.
• Lead an in-house team and a very extensive network of contractors/vendors for a rapidly growing company.
• Oversee all vendor relationships, assignments, and negotiations.
• Manage big budget projects by writing project proposals and plans while training project leads to do similar for other projects.
• Release new processes and architect system solutions to improve the efficiency of business.
• Produce detailed documentation for all changes, customizations, and integrations of any systems including Netsuite/outside databases/API connections. Coordinate the effort between multiple vendors and cross-functional.

Foothill Ranch, CA, US

• One of the main leads for RED ERP transition from Microsoft Dynamics AX 2012 and Salesforce to Oracle Netsuite One World cloud solution.
• AX 2012, Salesforce, and Netsuite Administrator.
• In charge of all programs and integrations related to customers such as website, Ecommerce, products, CRM, sales/taxes, legal.
• Coordinate integration of third party applications, building of in-house customizations, or managing consultants for solutions
• Learn all business processes in and outside of AX/SFDC/Netsuite to create or redesign processes for greater efficiency, automation, and cost savings.
• Train all users on current and new modules, applications, or desk processes.

Newport Beach, California, US

• Worked in AX 2009 financial modules, Field Service Automation (FSA), and Sharepoint. Architect solutions for business process gaps in any application.
• Trained users in the different applications/processes and wrote documentation for any new or undocumented procedures.
• Partnered with business unit leads to develop ways to enhance their department whether through process/system improvements or finding best-fit tools.
• Led projects for implementation of solutions and customizations to ensure timelines were met and assumed all accountability for project outcomes.
• Managed the full applications/systems development life cycle from requirements gathering to User Acceptance Testing (UAT) and Release.
• Acted as voice of the customer to guarantee a usable solution that fit the requirements and led to high adoptability rates.

Los Angeles, California, US

• Designed and improved IT processes to recover wasted hours. Built process maps and workflows within Visio in accordance with Six Sigma and ITIL guidelines.
• Inspired a team of technicians to higher levels of greatness with decreasing resources as their manager and SME for the ServiceDesk Express tool for Incident, Change, Vendor Management, and Asset Tracking.
• Functioned as a bridge between the business, operations, and technical areas throughout the project cycle to keep on track.
• Repeatedly stayed on budget and on time for projects and overall budget.
• Gathered business requirements through interviews, understand current system, purchase, test, and implement all tools, services, applications, and programs. Wrote up all the documentation for existing systems.
• Strategized test plans, pilot groups, rollback approach, and end-user acceptance.

US

• Charged with executing on the vision in creating this Facebook like website for a startup company.
• Coordinated with programmers, executives, and creatives to make sure that the original concept was completed on time and within budget.
• Defined business processes for the company.
• Improved production time through vigilant analyzing of all scheduled activities, processes, and vendors.
• Spearheaded the multiple concurrent projects to launch this concept into reality; define project scope, integrate different ideas into one cohesive plan, report status updates, and analyze research to suggest.

• Documented technical and functional reporting specifications to meet business requirements.
• Developed and test reports using the SAP BW BEx reporting tool per specifications.
• Detailed project missions, scopes, and flow diagrams.

Los Angeles, California, US

• Administered the complete instructor database including contracts and reviews.
• Arranged the class details of who, where, and when to save the Coordinator over forty hours per quarter.
• Slashed processing time for new instructors by one week through developing an onboard process.

Ba, Economics And Political Science

Certificate, Technical Management Program