Minesh Patel Email & Phone Number

Worked within the Maternity sector of the business, including GROW Charts, CTG Medical Devices and Safeguarding documents.

Dudley, United Kingdom

LinkedIn description Project DevlierablesKick off project on EPMA for outpatients Speech Recognition M*Modal and Dragon Medical One (Nuance)Assistant with Deteriating Patients Pathway / Sepsis pathways (Sunrise / Altera) Transition to new system Endoscopy system with database migration (Medilogik) Rollout for N365 (Microsoft) Server Migration for digital diction for various work flows including HL7 interface messages to patients and General Practitioners (Bighand)Server Migration for cEPMA / Chemocare (CIS Oncology)Transition of pathology specialties for Non Gynae and Andrology (CliniSys)Pharmacy Migration for Medicines Management and Stock Control including multiple systems interfaces for HL7 Messages for GP and patient discharge letters (WellSky) Maternity module within EPR including Antantenatal, Intrapartum, Postpartum including Electronic referrals within (Altera / Sunrise) for multiple specialities

Russells Hall Hospital

Producing priority 1 & 2 communications to service users ensuring that customers are updated regularly. Chasing up resolutions and updates on all Urgent and Major Incidents with 3rd party suppliers/local IT Dept. Provide application support to clinical staff acting as a point of contact to resolve first time fixes or to manage and take ownership of the issue to escalate to the appropriate teamsConfiguring ChemoCare clinical system to meet the needs of the organisationMaintaining user access Creating, modifying and validating standard operating policies to ensure that policies are current and up to date for the safety and security for staff members and patients. Compiling UAT scripts for system upgrades for insurance that software is delivered as per requirement to the business. Carrying out Testing QA procedures Train 7 Pharmacy technicians’ staff to become champions/superusers for 12 critical systems used in Pharmacy. Produce and compile reports to senior management, systemic Anti-cancer therapy and Freedom of Information. Attend regular meetings with project team and project board meetings to ensure that current projects issues, tasks and risks are discussed and recorded Maintain a healthy relationship with 3rd party suppliers, clinical supplier, IT and internal departmental staff.Design, develop and maintain pharmacy intranet and Share-point pages to keep colleagues and system users informed of any changes, development of on-going projects.

Worcester, United Kingdom

**Tupe from Worcestershire Acute Hospitals NHS Trust** Experience with operating within an ITIL aligned organisationWithin top 10 engineer of the year for central & west region for top quality customer satisfaction Ensuring that users comply with security guidelines when using the trusts networks. Preparing PC’s with installing software, printers and other hardware related components which involves networking PC’s patching and connecting servers. Produce knowledge base articles to share information within internal and external teamsSeconded to server team for 12 months (2009) involving server builds, upgrading servers from 2003 to 2008. Experience with clustering servers, creating virtual servers, creating virtual server templates. Experience with server 2003 & 2008Strong knowledge of Active Directory (group policies) and Microsoft Exchange Lead technician for Video Conferencing support, supporting over 15 units across the county. Involvement with Windows 7 rollout to laptops with bitlocker encryption and to PCsExperience with latest Microsoft Applications including Windows 7/8.1/10 and Office 2010/2012 & office 365Using various solution tools such as VNC & SCCM Console & Desktop Connection to troubleshoot clients PC’s. Preparing PC’s with installing software, printers and other hardware related components which involves networking PC’s patching & connecting servers. Preparing, supporting mobile devices, smart phones, Blackberry, Apple iPhone, iPad, VoIP, tablets and other mobile Android devices.Print server management, managed control printing accessSupporting hardware and software applications both standard office applications & clinical applications. Leaded a team for a GP health center move involving coordinating 3rd party suppliers and internal to configure PCs & clinical servers. Take part in on-call rota supporting major system failures out of hours

Worcester, United Kingdom

Experience with operating within an ITIL aligned organisationEnsuring that users comply with security guidelines when using the trusts networks. Preparing PC’s with installing software, printers and other hardware related components which involves networking PC’s patching and connecting servers. Produce knowledge base articles to share information within internal and external teamsSeconded to server team for 12 months (2009) involving server builds, upgrading servers from 2003 to 2008. Experience with clustering servers, creating virtual servers, creating virtual server templates. Experience with server 2003 2008 & 2012Strong knowledge of Active Directory (group policies) and Microsoft Exchange (server 2010, mobile devices, PST files, MS Outlook and webmail. MS OCS moving mailboxes to email store groups and email archiving Mailsafe and C2CLead technician for Video Conferencing support, supporting over 15 units across the county. Involvement with Windows 7 rollout to laptops with bitlocker encryption and to PCsExperience with latest Microsoft Applications including Windows 7/8.1/10 and Office 2010/2012 & office 365Using various solution tools such as VNC & SCCM Console & Desktop Connection to troubleshoot clients PC’s. Preparing PC’s with installing software, printers and other hardware related components which involves networking PC’s patching and connecting servers. Preparing, supporting mobile devices, smart phones, Blackberry, Apple iPhone, iPad, VoIP, tablets and other mobile Android devices.Print server management, managed control printing accessSupporting hardware and software applications both standard office applications and clinical applications. Leaded a team for a GP health center move involving coordinating 3rd party suppliers and internal to configure PCs and clinical servers. Take part in on-call rota supporting major system failures out of hours

Merry Hill Shopping Centre

Head of department Telecommunications, Mobile devices, landline phones and accessories. Sales to targets Proven excellent customer servicesLearn latest technology products

Combined Awards Computing And Hr, Information Technology

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