Miracle Easterling Email & Phone Number

Interact face-to-face with customers/policyholders, contractors/sub-contractors, vendors, public adjusters, government agencies, and co-workers within State Farm, performing in-person inspections to resolve claims.Handle claims involving both, weather-related or accidental events conducting a physical inspection of the property, home, commercial, boat.Investigate, evaluate, negotiate, and conclude claims including verification of coverage, legal liability, and extent of damage to property, which will require contact by telephone, correspondence or in person.Apply knowledge of state and federal laws, statutes, and insurance regulations in claim handlingPrepare, review, & reconcile property estimates, and contents estimates in loss settlements.Complete phone scope of damages with the assistance of the policyholder including a detailed description of property damage, identification of building items, measurements to complete building estimates, along with inventory of damaged personal property and enters into contents estimating platform and issues claim settlement payment.Handles ALE as needed per claim

Review policies and assess liabilityHandle a variety of claims ranging from property loss, theft, vandalism, personal injury, and glass claimsdetermine coverage and when an investigation is neededAssine and assist appraiser with setting up inspectionsVerify and review damages for to settle coverage and liabilityissue payments to claimants and insureds or necessary vendordaily claim follow up by working diaries and tasks assignedComplete daily audits of claims and payments scheduled for accuracyreview policy payment history on payment registry systemprocess address and policy changes

Assist with day to day operations of the HR functions and dutiesProviding clerical and administrative support to Human Resource ExecutiveCompiling and updating employee recordsDeal with employee requests regarding human resource issues, rules, and regulationsCoordinate communication with candidates and schedule interviewsConduct initial orientation to newly hired employeesAssist recruiters to source candidates and update databaseAssist with payroll preparation by providing relevant dataProcess documentation and prepare reportsCompletes finger print scanning for background checks

Investigate the nature of the damage being claimedInterview witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claimEvaluate police reports, video footage, previous insurance claims and other information to further understand the incidentCreate reports detailing the events and damage related to the claimResearch the costs of repairing the damageReview the claim-holder's insurance policy in order to determine what should be coveredCoordinate the services of mechanics, architects, contractors, etc in order to ensure damage is repairedNegotiate claim settlements with claimants and/or their legal teams