Miranda Eid Email & Phone Number

Remote

Dayton, Ohio, United States

• Collaborated with team members to meet daily demands and handle challenging projects.
• Planned and designed new computer systems using structured analysis and data modeling techniques
• Troubleshot problems and developed successful solutions
• Interacted confidently with clients throughout projects, presenting updates, incorporating feedback, and redirecting concerns
• Handled unexpected challenges and problems with level-headed approach, minimizing delays and maintaining targets.
• Prepared ahead of time for expected risks and roadblocks, setting up alternative plans to keep projects on-track

Pittsburgh, Pennsylvania, United States

Customer Experience Certificate Program

Irvine, California, United States

Customer Experience Certificate Program

• Serves as the primary point of contact between the Development Services team and the Account Managers (AM) and Project Manager.
• The BA developer is responsible for having a complete understanding of our software capabilities and serves a key role in developing supportable, profitable solutions for GLI.
• Interprets and develops client specifications and expectations into clear SOW documents for use by the application developers (AD) and production designers (PD) for technology solutions such as cross media campaigns.
• Once the SOW has been authorized by the client, the BA Developer is responsible for managing the development team to ensure that all product installation, web site configuration and database setup is complete and.
• The BA developer is responsible for assigning deliverables to the ADs and follows-up on progress and issues.
• The BA Developer becomes the project leader for the technical implementation of any feature enhancements or integrations required for the client's project. Works with the PM, AM and ADs to execute the project.

• Design, develop, and manage site content
• Develop software solutions by studying requirements analysis and information needs
• Design, develop and maintain NAE’s software using ASP.NET and C#.NET
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment
• Capable of learning quickly and adapting to constant demands of development/analysis/testing

Strongsville, Ohio

• Write comprehensive process models, for all internal and external users, of NAE’s proprietary software
• Monitor and updates the status of assigned support tickets
• Run reports and executes ad-hoc data requests as directed by end users and the software team
• Assist in the resolution of software bugs by testing developed systems and documenting results/required development team actions
• Develop knowledge of NAE's unique business rules as they relate to its custom software systems
• Develop software development skills and familiarity with NAE’s software platform

Bachelor’S Degree, Electronics Engineering Technology

Bachelor’S Degree, Computer Science And Engineering Technology

Activities and Societies: Phi Sigma Rho, Arab Student Union, International Student Association

Education record

general prerequisites

High School Diploma