Extensive training from world class guides.River safety and educational entertainment during river trips on the Colorado, Eagle, and Arkansa rivers.Provided safety and leadership on and off the riverPracticing customer services by providing a calm environment in highly stressful situations.

Freeland Outdoor Leader for companies like REI and nonprofits for day trips as well as overnight trips. Activities include backpacking, rock climbing, snowboarding, whitewater rafting, and SUP on lakes or rivers (Stand Up Paddle board).

Instructing in both Snowboarding and Skiing for all ages with professional instructors from all over the world.

Providing a calm environment for team building and self-esteem enhancing outdoor challengesLead team building for both school groups and corporate businessesAided in the new location opening at Martis Camp (outside of Truckee, California)

Coach students of 7 years old and up how to down hill mountain bike

Supervise and built a team of 20 direct employees for Semi-Private lessons out of the Ritz CarltonGained valuable experience in handling customers of high expectations during high volume/stress positionsBecame a cohesive member of the Children’s School management team conducting education talks for instructors

River safety and educational entertainment during river trips on the Middle and South Forks of the American riverGuiding up to class 4+ rapidsProvided safety and leadership on and off the riverPracticing customer services by providing a calm environment in highly stressful situations.

Supervised 3 agents and ran the entire activities department at Colter Bay VillageBooked and billed guests for activities while in Grand Teton National Park; Answered a variety of questions about the Park and the Jackson Hole areaAnticipated problems and took appropriate action; Handled guest objections and challenges; Solved billing issues with guestsCommunicated with other departments about changes in activities and schedules

Trained extensively by certified professionals in the ski/snowboard industryTaught, supervised, and entertained groups up to 12 between the ages of 5-14Gained valuable experience in handling customers during high volume or high stress positionsDesigned games and activities that stimulated and engaged the children as well as trained them in basic snowboarding techniques; Taught children and Veterans in the adaptive program

Responsible 24 hours per day for 12-15 year olds in the outdoors in Oregon for 26 daysTaught and assisted children in surfing, Surfrider beach clean-up, sand boarding, rock climbing, mountain biking, whitewater rafting, skiing/snowboarding, and backpacking Assisted in merging two outdoor adventure companiesResponsible 24 hours per day for 15-17 year olds in the outdoors of Puerto Rico for 3 weeksTaught and assisted children in surfing, Surfrider beach clean-up, culture immersion, night kayaking on Bio Bay, canyoning, hiking, ziplining, community service projects throughout the country

Prepared press releases, giving me a good perspective on marketing methodologies.Pioneered and delegated new environmental innovation to offset carbon emissions generated by customers traveling to our location.I represented the company at Estes Park's farmer's market every Thursday.Assisted with office tasks such as customer reservations, check-in, check-out, retail, and trip scheduling.

Worked 10-15 hrs. /weekAssisted customers with trip selection and payment.Assisted with office tasks such as customer reservations, check-in, check-out, retail, and trip scheduling.Training to become a Raft Guide

Worked 10-20 hrs. /week while in high school, and maintained a 3.8 G.P.A.Assisted customers (3- 6 year old children and their families) with checking into ski school, rentals, and payment. Became a key representative for assisting families.Provided funny faces to kids distressedProvided the ability to help and assist international and Spanish-speaking customers, leading to an increase in trust from the parents.Mike Markowitz- 7-14 Year Old

Worked 6-10 hrs. /day while in high school, and maintained a 3.8 G.P.A.Assisted employees with picture cataloging. Became a key resource for influencing pictures for new projects.Provided transportation to pick up and deliver important packages to companies, leading to a friendlier environment between companies.