Senior open source investigation analyst responsible for conducting domestic and global background and due diligence investigations of individuals and corporate entities. Conduct searches of public records and court record databases, proprietary databases, open sources, traditional and social media profiles. Team lead responsibilities include providing training and mentorship to investigation analysts and conduct final quality review of investigation reports. Manage client communication and processes for special projects.

Process in-depth research for on behalf of clients for pre-employment and due diligence purposes. Duties include conducting record searches within federal and state court systems; verify subject’s education and employment; conduct media and internet searches; search and analyze public records via the Westlaw database; and summarize all findings within a written report.

Responsible for supporting UBS Sales & Trading across multiple markets and asset classes, covering both domestic and international client accounts. Ensure that all information provided for new client relationships is corroborated with supporting documentation as required by local laws, regulations and UBS internal policies.Duties included:Perform basic and enhanced KYC due diligence for new and existing UBS clients;Review incoming documents for clients in accordance with UBS KYC /Anti-Money Laundering Program (AML) policies;Conducting background checks and evaluation of adverse media relating to existing and prospective clients;Manage competing priorities and provide explicit directions to establish clear expectations for stakeholders;Articulate ownership chain and organizational structure of varying complexities;Maintain working knowledge of appropriate BSA and OFAC laws and regulations; andUnderstand the Customer Identification Program (CIP) and Customer Due Diligence (CDD) requirements and related investment procedures.

Remote PositionRespond to telephone and email inquiries, providing quality service to customers inquiring about the availability of products or status of orders;Listen attentively to caller needs to ensure a positive customer experience;Access internal database to locate product information, customer records and sales orders;Recommend solutions to customer issues and proactively follow up with applicable teams and associates; andField all incoming calls for brick-and-mortar stores to provide retail location information; schedule eye exams; and process sales, exchanges and returns via phone or email.

This role supported Deloitte hiring teams by providing a Security level review of background reports for new hire applicants. Responsibilities included analyzing and resolving discrepancies identified within an applicant's background report; such as salary, position title, and date of employment discrepancies, as well as evaluate candidate integrity. As a specialist, I worked directly with the candidates to rectify issues and obtain all possible information or documentation required to resolve the discrepancy. Issues that could not be resolved, or were discovered to be based on candidate dishonesty, were summarized within a written report and escalated to hiring management along with a recommendation of how to proceed.Additional Internal Role:Systemizer – As a Systemizer, it was my duty to review the daily report of newly flagged issues and resolve immediately or distribute to team members if additional research was required. I also worked with our background screening contractor to resolve processing issues within their screening process and database. Duties also included conducting quality assurance of analysts' written reports. Corrections or recommendations would be noted and returned to the team member prior to escalation to hiring management.Additional Duties: Review and protect PII; ensure that federal, state and local laws were followed; review criminal and civil litigation; and mitigate security risks.

Responsibilities included performing evaluations and development of complaints made by Medicare beneficiaries in regard to possible fraud and abuse by providers. Purpose of evaluation was to determine if a full investigation was required. Also conducted independent and in-depth review of complaints as a result of discovering potential fraud or abuse by providers. Utilized basic data analysis techniques to detect discrepancies in Medicare claims data and proactively developed leads received from a variety of sources. Reviewed information contained in standard claims processing system files (e.g., claims history, provider files) to determine provider billing patterns and to detect potential fraudulent or abusive billing practices and vulnerabilities of the Medicare system.

Responsible for processing in depth research of individuals and businesses for the CapitalIntelligence department of Kroll. Investigations were often related to investments and executive level employment.Duties included: Diagnosing information provided in the subject's release and/or resume; analyze all results returned from court searches to verify or eliminate subject's relationship to litigation; search public record, newspaper and periodical databases to obtain additional information pertaining to the subject; verify employment, education and professional licenses held by the subject; and summarize all findings within a full report provided to the client.Additional duties: Assisted with the review of fellow analysts' reports for quality assurance purposes; served as the client liaison for the Capital Intelligence office located in London; processed international database searches of individuals and businesses; and served as the back-up to the senior research analyst and supervisor during absences.

Duties included: Processing customer transactions - deposits, withdrawals, transfers, payments; process night and weekend deposits; maintain and balance bank vault; order and ship currency as needed; and refer bank products and services to customers.

Duties included: Processing customer transactions - deposits, withdrawals, transfers, payments; process night and weekend deposits; maintain and balance bank vault; order and ship currency as needed; and refer bank products and services to customers; and balance and refill ATM dispensers.

Responsibilities included: Investigating internal and external theft; address safety issues; reduce inventory shrinkage; and operate CCTV system.