Miranda Lawrence Email & Phone Number

Redlands, California, United States

Bellevue, Washington, United States

• Provided technical support to EagleView clients and internal employees via Salesforce CRM.• Solved technical issues with geospatial tools, data, and imagery by reproducing customer issues andcreating detailed case resolutions.• Assisted customers with installation, configuration and use of EagleView products via email support,screen share meetings, and phone service support.• Worked with engineering, sales, and production to provide effective solutions for clients. • Developed a thorough technical understanding of EagleView geospatial products, features, andworkflows.

Corvallis, Oregon, United States

•Used QGIS to efficiently digitize geospatial imagery into different land use categories.•Classified remote sensing data which was used to train a random forest machine learning model which evaluated water usage and irrigation patterns in California.•Performed quality check on hundreds of square miles of data in desert, agrarian, forested, and urban environments.•Used Google Suite and Deltek software daily to track project tasks, work schedules, and calendar availability.

Austin, Texas Area

• Streamlined ordering process by implementing strong engagement and knowledge of menu to ensure efficient and enjoyable customer experiences.• Aided in training new staff; as a senior barista I had a strong knowledge of the culture and practices which made the cafe run optimally. • Developed expertise of operating espresso machine in order to prepare drinks with consistent quality and enjoyable visual presentation with latte art.

Austin, Texas

• Evaluated donations for bulk consignment shop resale using knowledge of current trends in order to classify clothing by quality, style, and brand.• Assisted clients with interview preparation through wardrobe fittings, style selection, and personal encouragement to support clients’ employment opportunity.• Supervised and trained temporary volunteers (from companies / community groups) on inventory and organizational tasks to assist merchandise employees with daily tasks.• Established a fundraising pop-up sale at Native Hostel including setup, breakdown, and transportation of merchandise and equipment. Additionally tagged, priced, and arranged clothing based on style and original retail value.