Miranda Lawrence Email & Phone Number

Redlands, California, United States

Bellevue, Washington, United States

• Provided technical support to EagleView clients and internal employees via Salesforce CRM.
• Solved technical issues with geospatial tools, data, and imagery by reproducing customer issues andcreating detailed case resolutions.
• Assisted customers with installation, configuration and use of EagleView products via email support,screen share meetings, and phone service support.
• Worked with engineering, sales, and production to provide effective solutions for clients.
• Developed a thorough technical understanding of EagleView geospatial products, features, andworkflows.

Corvallis, Oregon, United States

• Used QGIS to efficiently digitize geospatial imagery into different land use categories.
• Classified remote sensing data which was used to train a random forest machine learning model which evaluated water usage and irrigation patterns in California.
• Performed quality check on hundreds of square miles of data in desert, agrarian, forested, and urban environments.
• Used Google Suite and Deltek software daily to track project tasks, work schedules, and calendar availability.

Austin, Texas Area

• Streamlined ordering process by implementing strong engagement and knowledge of menu to ensure efficient and enjoyable customer experiences.
• Aided in training new staff; as a senior barista I had a strong knowledge of the culture and practices which made the cafe run optimally.
• Developed expertise of operating espresso machine in order to prepare drinks with consistent quality and enjoyable visual presentation with latte art.

Austin, Texas

• Evaluated donations for bulk consignment shop resale using knowledge of current trends in order to classify clothing by quality, style, and brand.
• Assisted clients with interview preparation through wardrobe fittings, style selection, and personal encouragement to support clients’ employment opportunity.
• Supervised and trained temporary volunteers (from companies / community groups) on inventory and organizational tasks to assist merchandise employees with daily tasks.
• Established a fundraising pop-up sale at Native Hostel including setup, breakdown, and transportation of merchandise and equipment. Additionally tagged, priced, and arranged clothing based on style and original retail.