Miranda Robson (Nee Wade) Email & Phone Number

United Kingdom

• Overseeing large market key client retention projects. Ensuring long-term revenue and profit growth while delivering continuous value to our customers. Delivering on strategic business objectives. Building partnerships.
• Excellent collaborative approach
• Flexible and positive attitude
• Ability to manage cross regional / virtual teams
• Passion for exceeding internal and external customer expectations
• Strong commercial acumen

Responsibility for winning and managing Global Accounts with crucial relevance for AirPlus. Responsibilities included prospecting for new global customers, defining and implementing customer individual sales strategies, cooperating intensively with national colleagues throughout the world, negotiating global contracts and assisting with their national.

Key deliverable was to ensure a profitable and long-term relationship with CWT’s Global clients; by providing high level contract and relationship management to the client. Main responsibilities included leading implementation process, ensuring adherence to contracted service requirements, liaising with clients on results of data analysis, trends an.

Responsibility for new business development with large market customers by managing the sales process and providing consultancy service on behalf of Carlson Wagonlit Travel to number of specific prospect customers. This included ultimate responsibility for the managing implementation process to ensure that all promises made within the sales process were.

Supervision of team of three Sales AdministratorsOverall responsibility for the development and implementation of the appropriate sales strategies for Travel Management Sales Proposals and Presentations for large multinational corporations, including the development, writing and all logistical co-ordination of proposals, presentations and other sales.

Supporting the sales efforts of three Multinational Sales Directors and National Sales Teams. Researching, writing, editing and producing Travel Management Sales Proposals and Presentations to large multinational corporations. Identifying and analysing customer needs with Multinational Sales Team and contribution of recommendations for proposed sales.

Welcoming passengers at the British Airways Holidays service desk at the airport. Follow up service during customers stay in Paris, which involved assisting with tourist information, reservations etc. Administration concerning Operations: Controlling reservations with hotels, liaison with British Airways including backup support to the Customer Service.