Miranda Smith Email & Phone Number

Chipping Norton, Gb

San Francisco Bay Area

Oversaw the launch of the third Dior Boutique in America as well as being responsible for all large-scale retailers in the Bay Area.Managed a team of 35+ sales associates.Worked with senior executives to develop sales plans, report growth initiatives and present sales and growth updates to head office.Oversaw all business development functions including key account management and customer relationship development.Established a positive team ethos with senior executives within… Show more Oversaw the launch of the third Dior Boutique in America as well as being responsible for all large-scale retailers in the Bay Area.Managed a team of 35+ sales associates.Worked with senior executives to develop sales plans, report growth initiatives and present sales and growth updates to head office.Oversaw all business development functions including key account management and customer relationship development.Established a positive team ethos with senior executives within each account, creating engagement in driving sales success. Oversaw the planning and execution of all product launches, corporate, industry and celebrity events. Show less

San Francisco Bay Area

Responsible for 33 Sephora accounts across the pacific northwest (CA, OR, WA & AK) Tailored the appropriate selling tactics within each Sephora door to drive salesLead regular brand focus day trainings in all Sephora doors Ensured all merchandising was presented to head office standards as well as managing stock and logistics across the region Represented Sunday Riley and established meaningful relationships with Sephora executives Executed impactful store events that met… Show more Responsible for 33 Sephora accounts across the pacific northwest (CA, OR, WA & AK) Tailored the appropriate selling tactics within each Sephora door to drive salesLead regular brand focus day trainings in all Sephora doors Ensured all merchandising was presented to head office standards as well as managing stock and logistics across the region Represented Sunday Riley and established meaningful relationships with Sephora executives Executed impactful store events that met the brand’s standards Ensured that all marketing and sales activities in the region remained within budget Show less

San Francisco Bay Area

Accountable for sales figures at all points of sale within regionRecruited and developed regional Market Trainers Established relationships with retail partner management teams to discuss brand performance and initiatives to surpass sales objectives at each point of sale Responsible for planning, organizing and delivering presentations for new store openings Planned and executed in store events

San Francisco Bay Area

Responsible for strategic business planning, identifying sales-driving opportunities, merchandise management, event concepting and execution, as well as customer satisfaction and sell-through. Developed and implemented creative efforts to drive sales through events, including coordinating National and Master Classes.Managed a 20+ team of beauty ambassadors across six regional stores, and actively recruited, trained and coached teams towards Dior standards of customer service… Show more Responsible for strategic business planning, identifying sales-driving opportunities, merchandise management, event concepting and execution, as well as customer satisfaction and sell-through. Developed and implemented creative efforts to drive sales through events, including coordinating National and Master Classes.Managed a 20+ team of beauty ambassadors across six regional stores, and actively recruited, trained and coached teams towards Dior standards of customer service. Provided cross-functional team training, coaching and mentoring, ensuring customer satisfaction and appropriate representation of the company vision and values. Responsible for keeping store management continually updated on performance of sales associates, business managers, as well as on the overall needs and requirements of the Dior brand. Account Executive (Maternity Cover) - November 2013 – May 2014 Partnered with store management and merchandising teams to coordinate new beauty and fragrance installations. Developed ongoing marketing and merchandising strategies, including planning and execution of new product launches. Accountable for defining and achieving yearly sales goals and increasing company market share. Show less

London, United Kingdom

Managed two regions (South and Greater London), driving sales through planning, coaching and establishing loyalty among regular and new Dior clientele.Recognized as one of the top performers on the team, representing Dior at high profile events such as Louis Vuitton and Christian Dior press launches. Trained beauty ambassadors on new product launches and in-store sale follow-throughs. Featured in world’s leading magazines including Vogue and FHM among others.

London, United Kingdom

Telephonic and email reception duties; meeting and greeting clients Management of Mind Body Online Business Software Scheduling classes and private classes for studio teachersContact with suppliers and maintaining healthy studio inventory Events organization and execution • Customer satisfaction follow-up

Bachelor'S Degree, Events Management

Bachelor'S Degree, Expert Make Up Training