Miranda Ramirez

Miranda Ramirez Email and Phone Number

Customer Onboarding Coordinator at brightwheel | Energetic Empath | Dancer | Lifelong Learner @ brightwheel
san francisco, california, united states
Miranda Ramirez's Location
Los Angeles Metropolitan Area, United States
Miranda Ramirez's Contact Details

Miranda Ramirez work email

Miranda Ramirez personal email

n/a
About Miranda Ramirez

Hello! I'm Miranda Viviana Ramirez. I am passionate about Education and I have 4+ years of leadership and coaching experience working in various roles. I thrive in fast-paced, collaborative work environments where I can consult with my peers and offer my support when needed. I like to flex my people skills by building relationships and my teaching skills through facilitating onboarding & training sessions. I am grateful to work at a company that puts "people first" by prioritizing culture, employee engagement, and work-life balance.Dancing is a lifelong passion of mine and outside of work, I am an active member of Vixens Dance Company, which I am also apart of the leadership board. The professionalism and interpersonal skills I've learned through dance contribute to my strong work ethic. Plus, it's great for my mental health!As a First-Gen college grad & Latina, I have the determination, energy, and humility to break into new and exciting industries utilizing each of my experiences. I am both a natural leader and a supportive team player-- adaptable and solution-oriented. I really shine when it comes to building & maintaining relationships and providing technical assistance through coaching/training. I am excited to own my role as a Customer Onboarding Coordinator and grow at brightwheel.

Miranda Ramirez's Current Company Details
brightwheel

Brightwheel

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Customer Onboarding Coordinator at brightwheel | Energetic Empath | Dancer | Lifelong Learner
san francisco, california, united states
Employees:
125
Miranda Ramirez Work Experience Details
  • Brightwheel
    Customer Onboarding Coordinator
    Brightwheel Apr 2022 - Present
    I provide high-quality customer service by ensuring our new clients receive the best onboarding experience. First impressions are everything, so I welcome each client and walk them through our onboarding process and set them up for success by helping them upload student and parent information, coordinate their onboarding trainings, answer questions about the product and troubleshoot any issues they may encounter. I establish relationships with my customers by being an active listener, asking questions, and offering support as needed. I love to dive deep and troubleshoot on the backend of things, applying critical-thinking and problem-solving skills working within our CMS Salesforce. I enjoy collaborating cross-teams with my Operations teammates to drive efficiency in workflows so that we reach & exceed activation goals & KPIs.
  • Think Together
    Quality Assurance Coach/Trainer
    Think Together Mar 2021 - Aug 2021
    I ensure quality programming and stakeholder satisfaction. Leading a team of 60+ employees across 10 school sites in Arcadia Unified School District. Hiring and onboarding, creating schedules, managing timecards, and providing regular technical assistance through observation, trainings, and coaching. Liaises with stakeholders at every level (from students to district admin) and collaborates with internal teams to complete projects and deliver data in a timely manner.
  • Think Together
    Site Coordinator
    Think Together Sep 2019 - Mar 2021
    Baldwin Park, California, United States
    I manage an expanded learning program at an Elementary school site. Leading a team of 4+ staff and providing regular technical assistance through observation, coaching & feedback. Managing a budget, event planning, creating schedules and lesson plans & time-keeping. Ensure that quality programming and stakeholder satisfaction is met through frequent communication, collaboration with school administration, and data evaluation. Provided professional development & TA to peers as POD lead and member of Strategic Leadership committee.
  • Think Together
    Program Leader
    Think Together Mar 2017 - Sep 2019
    Baldwin Park, California, United States
    I created & facilitated quality programming to students at a Junior High School. Coaching & mentoring girls' sports teams, while collaborating with my peers to plan and execute projects and events. Assisted Site Leader with coordinating schedules and calendars and other admin work throughout the school year as Lead Program Leader.
  • Azusa Unified School District
    Instructional Aide, Special Education
    Azusa Unified School District Mar 2018 - Sep 2019
    Azusa, California, United States
    I provided one-on-one and whole-group classroom assistance to middle & high school students with special needs. I also preformed administrative duties and was a substitute librarian while in the role.
  • Gladstone High School Dance Team
    Coach
    Gladstone High School Dance Team Jun 2012 - Jun 2018
    Azusa, California, United States
    I coached and mentored a team of high school students, providing technical training to prepare them for competition.

Miranda Ramirez Skills

Leadership Writing Conflict Management Presentation Skills Team Building Planning Public Speaking People Management Technical Training Training And Development Teaching Event Planning Customer Satisfaction Communication Education Negotiation Adp Workforce Team Leadership Career Development Quality Assurance Microsoft Office Relationship Building Supervisory Skills Leadership Development Training Critical Thinking Microsoft Outlook Time Management Facilitation Customer Service Onboarding Zoom Decision Making Strategic Thinking Interpersonal Skills Teamwork Management Analytical Skills Coaching Coaching And Mentoring Research Problem Solving Special Education Training Facilitation Written Communication Recruiting Hiring

Miranda Ramirez Education Details

Frequently Asked Questions about Miranda Ramirez

What company does Miranda Ramirez work for?

Miranda Ramirez works for Brightwheel

What is Miranda Ramirez's role at the current company?

Miranda Ramirez's current role is Customer Onboarding Coordinator at brightwheel | Energetic Empath | Dancer | Lifelong Learner.

What is Miranda Ramirez's email address?

Miranda Ramirez's email address is mi****@****eel.com

What schools did Miranda Ramirez attend?

Miranda Ramirez attended University Of La Verne.

What skills is Miranda Ramirez known for?

Miranda Ramirez has skills like Leadership, Writing, Conflict Management, Presentation Skills, Team Building, Planning, Public Speaking, People Management, Technical Training, Training And Development, Teaching, Event Planning.

Who are Miranda Ramirez's colleagues?

Miranda Ramirez's colleagues are Meagan Stantial, Lindsay Chiou, Caitlin Hackett, Alyssa G., Sundus J., Denise Candelo, Bill Jantzen.

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