Mark Dave Miranda Email & Phone Number

Pasig, National Capital Region, Philippines

Key responsibilities:- Communicates with clients to fulfill special processes or ad hoc requests. - Review and prepare materials for the resources to utilize and complete requests. - Conduct training for resources according to the standard process of the task. - Create and maintain ad hoc workgroup reports. - Workforce analysis to fully utilize cycle times and resources needed to complete an ad hoc task. - Data analysis for comparison and analysis of business-related… Show more Key responsibilities:- Communicates with clients to fulfill special processes or ad hoc requests. - Review and prepare materials for the resources to utilize and complete requests. - Conduct training for resources according to the standard process of the task. - Create and maintain ad hoc workgroup reports. - Workforce analysis to fully utilize cycle times and resources needed to complete an ad hoc task. - Data analysis for comparison and analysis of business-related reports. Show less

Pasig

Key responsibilities:- Created process documentation for preparing workload and status reports. - Prepare workload trackers that resources utilize to complete daily tasks. - Create and maintain daily and weekly status reports. - Conduct training for resources according to the standard of the process. - Data processing for healthcare enrollment, termination, and reinstatement.

Makati, National Capital Region, Philippines

Key Responsibilities:- Prepaid and postpaid products marketing - Account management; new subscription, renewal, and termination - After-sales services

Pasig, National Capital Region, Philippines

Assis customer regarding their account inquiry, renewal, account termination, and basic troubleshooting inquiries.