Providing high end remote and in person assistance to clients depending on their needs and areas they require additional supportManaging several clients and client requests simultaneously, while staying organizedMaking and following up with appointments for both home and personal mattersOverseeing vendor appointments, reviewing estimates and invoices, paying bills Researching best doctors covered under insurance plan and handling insurance claims Extensive travel arrangements for personal and business mattersCreating detailed itineraries, putting together PDF’s, and importing itineraries into easy to access mobile applications Managing several calendars, both personal and business, ensuring scheduling conflicts do not ariseThinking ahead to anticipate issues and putting plans into place accordingly Creating a “Home Guide” for properties with detailed relevant informationHome organization and extensive inventory managementRunning errands, processing returns, personal shoppingManaging incoming mail and packages

Providing comprehensive support to the CEO of Atrium Hospitality and Executive Team and managing the organization’s office operationsProviding sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagementsAssisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.Act as a liaison and provide support to the Board of Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.Complete projects by assigning work to appropriate staff, including the Executive TeamReplenish office materials such as snacks, printer supplies, paper, office supplies, etcProvide event management support as requestedProvide hospitality to all guests and help to create a welcoming environmentAnswer main phone line and respond to inquiriesCreating and managing list of vendors and accounts Handling personal assistant duties such as Running errandsPersonal shoppingSourcing home and lifestyle itemsManaging household staffWorking with smart home technologyFinding solutions to problems with “out of the box” mindsetKeeping a level head under pressure while efficiently executing tasksPlanning special events ranging from 10-200 guests several times a yearManaging high volume contact lists for both personal and business Managing extensive holiday preparations

Managing and working alongside small household team for smooth day to day operationsHaving a 24/7 mentality with flexibilityTraveling to additional properties to check on staff, have meetings, oversee large projectsManaging ever changing schedule while looking months ahead to flag any conflictsStepping into other roles as neededPaying bills, keeping track of spending, reviewing invoices, flagging any issues to client Handling insurance claims for family Monitoring emails to be sure time sensitive matters are addressed quickly while keeping inbox organized Working alongside husbands EA to coordinate schedules, assist in projects, and problem solve efficiently Extensive travel planning, including sourcing items and packing entire family Overseeing extensive renovation projects at several properties, working along side contractors and other vendorsCreating an inventory system of all items throughout several properties Making sure properties are prepped and ready for families arrival on short notice

Working with a team to provide excellent, round the clock, high-end service to members of concierge company.High level of attention to detail and clients preferencesManaging high volume of incoming requests from several clients as efficiently as possible Having a “nothing is impossible” attitude when tackling requests that may be out of the ordinary Booking reservations, sourcing tickets, and cultivating one of a kind experiencesKeeping a pulse on “what’s new” in NYC to provide clients with monthly updatesProviding hands on assistance as needed, such as personal shopping, running errands, overseeing vendor appointments, managing renovation projects and teamsPlanning, organizing, and executing high-end parties for intimate and large groups Booking extensive travel accommodations including private jets, high-end hotels, yachts, exotic vehicles, bespoke experiences/toursManaging several clients household staff in an HR capacityInterviewing, onboarding, and training new household staff membersConducting spot checks and monthly meetings with staff to always be in the “know” of what is going on in clients homeProviding monthly reports to client on staff spending, grievances, PTO requests, overall feedback

Personal assistant to a C-Suite executive, managing any and all requests day to day as well as handling long term, ongoing projects.