Mirelle Wuolle Email & Phone Number

As a Marketing Manager, I develop and execute comprehensive, data-driven marketing strategies across digital, social, and traditional platforms. I manage campaigns that are both impactful and cost-effective, ensuring they align with our organization. My work involves market research to understand trends and opportunities, budget management to optimize spending, and performance tracking to measure success. I’m also responsible for maintaining brand consistency across all channels and enhancing… Show more As a Marketing Manager, I develop and execute comprehensive, data-driven marketing strategies across digital, social, and traditional platforms. I manage campaigns that are both impactful and cost-effective, ensuring they align with our organization. My work involves market research to understand trends and opportunities, budget management to optimize spending, and performance tracking to measure success. I’m also responsible for maintaining brand consistency across all channels and enhancing customer engagement through targeted communications. Collaboration with different departments is key to ensuring that our efforts support overall company goals. Show less

Greater Seattle Area

In charge of overseeing all aspects of event marketing, including strategic direction, promotion, creative design, production, fulfillment, execution, signage, reporting, and social media strategies.Duties include:• Develop and implement strategic marketing plans for client events in alignment with defined objectives.• Designed and produced engaging marketing materials for social media platforms to drive event attendance.• Coordinate distribution of event-sharing kits to… Show more In charge of overseeing all aspects of event marketing, including strategic direction, promotion, creative design, production, fulfillment, execution, signage, reporting, and social media strategies.Duties include:• Develop and implement strategic marketing plans for client events in alignment with defined objectives.• Designed and produced engaging marketing materials for social media platforms to drive event attendance.• Coordinate distribution of event-sharing kits to targeted audiences, maximizing event visibility and reach.• Ensure timely updates of event details on the website to keep attendees informed.• Utilize diverse marketing channels and community calendars to promote events effectively.• Analyze marketing strategies and assess their effectiveness to optimize future event promotions.• Execute post-event "thank you" promotions and compile highlights, photos, and testimonials for continued promotion.• Provide ROI analysis, particularly for sponsored events, to evaluate the impact and value generated.• Create comprehensive collateral for external audiences to enhance brand presence and communication effectiveness.• Design visually appealing graphics in alignment with editorial calendars and campaign themes to bolster engagement and message clarity.• Develop dynamic presentation templates to ensure consistency and professionalism across all communication channels.• Regularly update and refine brand guidelines for both internal teams and external partners to maintain brand integrity and coherence. Show less

Seattle, Washington, United States

As an Event & Engagement Manager in the Development Department team, I manage and execute events and sponsorships to establish community engagement and support for the organization. I was responsible for the day-to-day operations of the Events and Sponsorships Programs and ensure that our partners and sponsors are actively involved with our organization.

Holiday Inn Seattle-Issaquah | Hampton Inn By Hilton Seattle-Southcenter

As a Director of Sales (DOS), I had the opportunity to learn, manage, and lead sales and marketing efforts. I evaluated, created, and implemented strategies to achieve revenue growth.Duties Included:- Build a client base of organizations, associations, social groups, and corporate businesses.- Developing and maintaining market awareness to predict revenue opportunities and set proactive strategies.- Meeting and exceeding sales goals, initiating and following up on leads,… Show more As a Director of Sales (DOS), I had the opportunity to learn, manage, and lead sales and marketing efforts. I evaluated, created, and implemented strategies to achieve revenue growth.Duties Included:- Build a client base of organizations, associations, social groups, and corporate businesses.- Developing and maintaining market awareness to predict revenue opportunities and set proactive strategies.- Meeting and exceeding sales goals, initiating and following up on leads, and establishing customer loyalty and satisfaction.- Achieving and growing local and global account partnerships annually, resulting in increased revenue.- Seeking new business opportunities and competing with other hotels to gain market share.- Developing a market mix of business and recognizing top producers.- Growing and developing group business.- Coordinating and preparing an annual marketing plan.- Collaborating closely with the Revenue Manager and IMM RDOS. Show less

Red Lion Bellevue

I was hired for a newly created role to attract more business travelers and corporate accounts. I leveraged my past experiences to help grow the corporate segment. As a Corporate Sales Manager, I successfully closed 19 new local preferred corporate accounts within a year. Three of those accounts became our Top 10 Performers. I was also able to revive low-performing accounts by building new relationships and implementing new sales strategies. This resulted in a 14% increase by the Second Quarter… Show more I was hired for a newly created role to attract more business travelers and corporate accounts. I leveraged my past experiences to help grow the corporate segment. As a Corporate Sales Manager, I successfully closed 19 new local preferred corporate accounts within a year. Three of those accounts became our Top 10 Performers. I was also able to revive low-performing accounts by building new relationships and implementing new sales strategies. This resulted in a 14% increase by the Second Quarter and a 36% increase overall.Duties Included:- Respond to sales inquiries from potential customers.- Determine rates, prepare proposals, and negotiate contracts.- Collect and analyze information to prepare sales reports.- Nurture relationships with prospective and existing customers to boost corporate sales revenue and receive referrals.- Proactively create sales plans to network and develop relationships with representatives of target groups and corporate accounts to achieve and exceed sales goals. Show less

Holiday Inn Seattle - Issaquah

As a Sales & Catering Coordinator, my main responsibility was to assist the Director of Sales in the execution of events. I was also responsible for developing plans and setting targets to ensure that the sales department met the company's sales objectives in the market. Additionally, I managed the catering and meeting events for the SMERF (Social, Military, Education, Religious, and Fraternity) market, as well as the Costco Wholesale Vendor's market.Duties Included:- Reach out to… Show more As a Sales & Catering Coordinator, my main responsibility was to assist the Director of Sales in the execution of events. I was also responsible for developing plans and setting targets to ensure that the sales department met the company's sales objectives in the market. Additionally, I managed the catering and meeting events for the SMERF (Social, Military, Education, Religious, and Fraternity) market, as well as the Costco Wholesale Vendor's market.Duties Included:- Reach out to potential and existing customers via phone or in person to generate new and repeat business.- Manage customer relationships by responding to inquiries, meeting clients, providing property tours, promoting facilities and services, and drafting contracts.- Provide guidance and supervision to Banquet staff regarding meeting and catering logistics.- Assist with internet prospecting for events and group blocks and generate weekly Sales Reports.- Process deposits, contracts, and bookings; create event files.- Collaborate with other departments to ensure quality service to customers.- Act as Banquet Captain to oversee all functions that require food and beverages, including large dinners, receptions, and events to ensure they are executed perfectly. Show less

Greater Los Angeles Area

Mikamora Salgados was not just a catering and events company, it was a dream come true. It had given me an opportunity to combine my skills and experience with my passion for Brazilian culinary. As an owner-operator, I was able to manage and be directly involved in all aspects of the business, from sales and services to inventory control. Mikamora Salgados was a testament to the fact that with hard work and dedication, we can make our dreams a reality.

Arvato Digital Services

In Los Angeles, I had the opportunity to expand my knowledge and apply my skills in the airline industry, enabling me to continue my journey of worldwide travel. My duties included assisting Miles and More customers with travel-related services and addressing customer queries. I was also cross-trained in general information and award reservation.

Greater Phoenix Area

Working for Best Western International Language Department was an incredible experience that exposed me to world-wide travel sales, reservations and customer service. I was awarded membership into the Director's Club in recognition of outstanding performance in customer care. I was a subject matter expert in customer relations for the language department overseeing portuguese, spanish and french and also part of the Reservations Fun Committee (RFC), assisting in developing fun and positive… Show more Working for Best Western International Language Department was an incredible experience that exposed me to world-wide travel sales, reservations and customer service. I was awarded membership into the Director's Club in recognition of outstanding performance in customer care. I was a subject matter expert in customer relations for the language department overseeing portuguese, spanish and french and also part of the Reservations Fun Committee (RFC), assisting in developing fun and positive relationships, creating an opportunity for new ideas and suggestions with support, partnership, and oversight from the Leadership Team. Duties Included:‣ Booking hotel reservations for Best Western Hotels worldwide with superior customer care assisting customers from USA, Canada and South America. ‣ Achieve sales goals. Cross trained in Group Sales, Customer Service, Travel Card and Best Western Rewards. Show less

Royal Palms Resort & Spa

This position gave me the experience of working as a MOD on a 5 star Luxury Hotel. I also had the opportunity to work closely with other department directors and learn more about the business, including financial, P&L, Revenue and Leadership. Duties Included:‣ Coordinates front office activities of hotel and resolves problems arising from guests' complaints, walk in reservation, room assignment, and unusual requests and inquiries.‣ Responsible for taking difficult telephone… Show more This position gave me the experience of working as a MOD on a 5 star Luxury Hotel. I also had the opportunity to work closely with other department directors and learn more about the business, including financial, P&L, Revenue and Leadership. Duties Included:‣ Coordinates front office activities of hotel and resolves problems arising from guests' complaints, walk in reservation, room assignment, and unusual requests and inquiries.‣ Responsible for taking difficult telephone calls, analyzing the front desk budget, monitor and maintain office supplies, retail and sundries inventory. ‣ Act as Manager on Duty.‣ Make sure that all new employees are fully trained and able to perform their job. Show less

Royal Palms Resort & Spa

As a supervisor I was reconized by my coworkers and guests for always going the extra miles to solve specific guests issues. I was also rewarded for my skills in building relationships to retained existing customers and attract new ones. My passion for the industry earned me the "Heart of the Palms" award in 2008 at the 12th Annual Royal Palms Resort and Spa Awards Celebration.Duties Included:‣ Responsible to assist and supervising the front desk function.‣ Providing quality… Show more As a supervisor I was reconized by my coworkers and guests for always going the extra miles to solve specific guests issues. I was also rewarded for my skills in building relationships to retained existing customers and attract new ones. My passion for the industry earned me the "Heart of the Palms" award in 2008 at the 12th Annual Royal Palms Resort and Spa Awards Celebration.Duties Included:‣ Responsible to assist and supervising the front desk function.‣ Providing quality guest service maintaining high level of service.‣ Overseeing all Front Office operations, Front Desk, PBX, Concierge, Bell and Valet Services.‣ Providing support, training, coaching and counseling of all the front office shift employees.‣ Act as MOD as needed. ‣ Responsible for Time Saver and Retail. Show less

Royal Palms Resort & Spa

This role required providing a high level customer service and VIP experience to all guests. As many of our guest were A-List Celebrities and Executives. During my time as an FD agent, I was awarded Whatever it Takes! Team, for the Third Quarter of 2007.Duties Included:‣ Answers and directs incoming calls from inside and outside the hotel. ‣ Identifies all guest needs and handles their requests. ‣ Dispatches Service Express delivery attendants and other hotel staff via… Show more This role required providing a high level customer service and VIP experience to all guests. As many of our guest were A-List Celebrities and Executives. During my time as an FD agent, I was awarded Whatever it Takes! Team, for the Third Quarter of 2007.Duties Included:‣ Answers and directs incoming calls from inside and outside the hotel. ‣ Identifies all guest needs and handles their requests. ‣ Dispatches Service Express delivery attendants and other hotel staff via two-way radio and telephone.‣ Greet and welcome guests upon arrival. ‣ Register guests into the computer, verifying registration, address, and credit information.‣ Accept payment for guests accounts both at time of registration and check out. ‣ Maintain a house bank and make a deposit and accurate report of receipts daily. ‣ Cash checks and exchange currency for guests if applicable. ‣ Issue key to and control entrance of safety deposit boxes. ‣ Post miscellaneous charges as requested. Show less

Phoenix, Arizona Area

Madison, Wisconsin Area

Offering Videography, Photography and Design services in Madison, WI and surrounding areas. Duties included: Answered phones, greeted and assisted visitors.Oriented and instructed new clients.Responsible for implementation of all office needs supplies and functions.Organized documents and meetings.Developed advertisements.Prepare correspondences, documents and invoices including materials for Payments.Maintain in office calendar, keeping track of… Show more Offering Videography, Photography and Design services in Madison, WI and surrounding areas. Duties included: Answered phones, greeted and assisted visitors.Oriented and instructed new clients.Responsible for implementation of all office needs supplies and functions.Organized documents and meetings.Developed advertisements.Prepare correspondences, documents and invoices including materials for Payments.Maintain in office calendar, keeping track of schedules/appointments.Created and reconfigure client's databases.Meeting and negotiating with clients.Presenting ideas and adjusting designs to fit client needs or taste using computer software to execute graphic designs, setting up photo shoot, advertising, promoting and networking to attract new clients. Show less

Madison, Wisconsin, United States

In the Summer of 2005 I had the opportunity to internship with Michael Krakora Photography. I worked as his assistant and second shooter on Engagements and Wedding photography on location. I also worked with Michael on Portrait Photography in his studio. I am very grateful for this opportunity. I have learned valuable tips and techniques with Michael. I worked in many projects and received excellent feedback on my work.

Madison, Wisconsin Area

Madison, Wisconsin Area

Portage, Wi

International student internship, worked in a Food Service department.

Wisconsin Dells, Wi

International student internship, worked in the Housekeeping Department.

Master'S Degree, Communication

Bachelor'S Degree, Industrial Design - Visual Communications, General

Activities and Societies: Design Management Seminar - June 1994