Dynamic and versatile professional with over 20 years of experience in executive support, facilities management, and administrative operations across the hospitality, technology, and FMCG industries. Known for driving operational excellence, streamlining workflows, and providing strategic support to senior leadership teams. I specialize in enhancing organizational productivity, maintaining compliance, and fostering collaboration across cross-functional teams.Proven ability to navigate complex operational challenges with precision and strategic insight. I excel in implementing cost-saving initiatives, managing budgets, and optimizing administrative processes to deliver measurable business outcomes. Adept at maintaining confidentiality, managing stakeholder relationships, and leading teams to success.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬➲ Spearheaded health and safety compliance at Mars Wrigley Kenya, aligning with ISO 45001 standards and enhancing operational safety.➲ Managed a 20,000 sq. ft. site, reducing facilities management costs without compromising quality or service delivery.➲ Led Mövenpick Hotel’s recruitment efforts, reducing onboarding time by 25% while supporting organizational growth initiatives.➲ Secured ISO 9001:2008 certification at Smoothtel by streamlining quality management processes and team training.➲ Increased volunteer participation by 15% at HAI Africa NGO through strategic coordination and policy enhancements.𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐒𝐤𝐢𝐥𝐥𝐬As a results-oriented leader, I thrive in fast-paced environments, driving performance and fostering team collaboration. My expertise lies in aligning operational strategies with business objectives, ensuring compliance, and delivering exceptional service quality. I approach leadership with a balance of empathy and efficiency, empowering teams to achieve both personal and organizational goals.𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐭𝐢𝐞𝐬Facilities Oversight, Budget Optimization, Stakeholder Communication, Event Coordination, Compliance Auditing, Vendor Management, Recruitment Support, ISO Certification, Process Documentation, Team Leadership, Confidential Correspondence, Strategic Planning.𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐌𝐞I’m always open to building professional connections and exploring new opportunities to contribute to organizational success. Feel free to reach out via LinkedIn DM or email me at Miriam.muthama18@gmail.com.