Miriam P. Email & Phone Number

Philippines

• Social Media Management
• Dynamics 365
• Zendesk
• Email Management
• Google Spreadsheets
• Google Meet

Taguig, National Capital Region, Philippines

Healthcare Account

Philippines

Taguig, National Capital Region, Philippines

I'm assigned in a healthcare account. It's Dental Services of Anthem, a US known company. I assisted dental care Providers for the Members' available coverages based on their plans and claims.

Logistic Campaign - TollAwards:Top Agent - Quality Top Agent - Overall(During Nesting period)Overall Top Agent- Quality & Schedule Adherence(Month of June 2019)Was offered to be an Apprentice for QA post

National Capital Region, Philippines

Responsibilities:*To sell mobile plans, broadband plans and subscriptions for TV channels. that fit into the customers' needs.Achievements:*I learned not just to simply sell but to also find the real needs of the customers by probing questions to fit in the plan I will present. So, we aren't just gaining but also customers benefit from the changes we offer.

Philippines

Responsibilities:I taught basic English language online to Japanese kids and adults using web lesson materials provided by DMM Eikaiwa through BIBO company. I started with them when I had to be a reliever in taking care of my sick granny at home as my mom also need to do other things, and I also volunteer in constructing our Kingdom Hall in Tuktukan.

Taguig, National Capital Region, Philippines

Responsibilities:*This is also a telecommunication account that requires cross-selling in order to make life easier for our customers. We have a monthly target and we offer certain promotions from time to time.Achievements:*I passed the training and I enjoyed the friendly culture.

Taguig, National Capital Region, Philippines

Responsibilities:* To book flights, and to handle other inquiries such as modification/cancellation of flights, walk through customers online when adding any extras, briefing customers about flight guidelines/terms and conditions, handling complaint depending on the scenario before it goes to customer relations department to keep loyal.

Pasig, National Capital Region, Philippines

Responsibilities:*It’s my goal to keep customers updated with their orders’ statuses, to do cross-selling, to collect payments, to solve related problems by exhausting all tools, and to help them in basic set up of their newly bought items from Telstra like their Bigpond Internet modem.Achievements:*I and my teammates were transitioned to a different line.

Philippines

Responsibilities:*To make sure Citi and it’s customers are really protected against fraudulent activities. Also, I should always treat all dear customers fairly.Achievements:*I was regularized after six months.*Promoted as Sales & Service Representative Tier 3.

Philippines

Responsibilities: * I was a Retail Sales Coordinator, which means I have a monthly target to win. I must be approachable, attentive, updated, strategic, honest, and productive at work.Achievements:*I was assigned as a Camera CTL. Thus, I gained more knowledge in different types of cameras like how to demo them to sell more.