Miriam Schwartz Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

• Manage Audible's owned-and-operated onsite channels
• Drive acquisition of new members through experimentation and strategically placed campaigns across Amazon homepage and product detail pages

• Develop digital content profiling higher education institutions and career stats, optimizing for CTR.
• Work with content and product managers to set requirements for customer-facing products, and drive leads.
• Employ effective research strategies and synthesize information.

• Developed new business and fostered development of existing relationships through consultative sales process.
• Attended national conferences and trade shows to learn, network and meet potential clients.
• Created a foundation of measuring client satisfaction through the tracking of client referral rates.
• Assisted with day-to-day scheduling and customer service as needed.

• Utilized Microsoft Office 2015 to schedule independent medical evaluations, peer reviews and other medical/legal services for worker’s compensation, disability, auto, and personal injury claims.
• Negotiated dates, fees and turnaround times with providers to ensure a timely and quality product.
• Communicated effectively with clients to ensure quick turnaround times while adhering to clients'​ deadlines and unique protocols.
• Performed administrative duties such as scanning documents, filing requests, entering referrals, routing incoming phone calls/faxes, and mailing notifications to patients.
• Coordinated with a small team to receive and process all client requests.

Minneapolis

• Primary point of contact between Membership Advisors and YWCA members regarding questions and concerns about their membership and billing.
• Used Spectrum NG database to run and reconcile reports, document and process all cash and credit card transactions, and organize all of the insurance submissions/billing reports.
• Collaborated with YWCA members to develop payment plans and provide excellent customer service.

Minneapolis

• Used Spectrum NG database to check in guests, schedule appointments, catalog member information and process payments, as well as work the cash register for parking tickets and financial transactions.
• Fielded questions and comments from members regarding YWCA programs, fitness schedules, and the gym facility.

Seattle

• Ran the VIP Guest Suite for actors, directors, producers, and industry representatives.
• Greeted guests as they arrived in town, checked them in, created festival badges, printed tickets for screenings, answered questions about the Seattle area and local attractions.
• Effectively used Filemaker software and Excel to update and pull information about guests including travel itinerary, screening schedules, and local accommodation details.
• Hosted daily breakfasts and happy hours for out-of-town guests

Minneapolis

• Assisted Lead Teacher with organizing activities and lesson plans.
• Prepared and served snacks, cleaned, and handed conflict resolution.
• Communicated effectively with parents and families, worked as part of a small team of teachers to provide a Montessori education.