Miriam Shapiro Email & Phone Number

Managing and growing a team of over 20 QA specialists and QA managers around the world.

Managing a team of over 10 QA specialists across multiple OTT and mobile devices with both overseas and local remote members

Greater New York City Area

New York, Ny

-Establish company's first QA department-Testing our product across various platforms including web, mobile, TV devices (Roku, Samsung Smart TV) and gaming consoles (Xbox, PS3)-Tracking discovered issues into Jira and escalating them to the necessary parties -Communicating with in-house and remote developers to discover and fix issues-Collaborating with product managers and designers on expected user experience-Working with customer service team to reproduce customer issues -Developing test plans -Managing more junior QA Engineer

Collaborating with all members of the team to determine site requirements.Verifying google analytics trackingDocumenting test cases.Testing functionality of Facebook applications.Performing functional testing across browsers for client sites.Communicating and escalating high priority issues to project management.Performing cross-platform tests across all browsers including mobile devices such as iPads, iPhones, Androids, Samsung Galaxies and Kindle Fires.

Creating detailed Test CasesTesting functionality of Facebook applicationsTesting Client sites (such as Pepsi, Open Skies, Jet Blue) against visual and copy documentationEnsuring sites produce desired user experienceTesting sites for functionality issuesCoordinating with project manager and other team members to obtain site requirements

Test functionality of sites developed in Flash Create test scenarios for newly developed sites. Test sites for ease of useSpot inconsistencies of visual designPerform cross browser testingTest executable files with and without network connection for backup reliabilityUse Charles to check tracking and to look for missing product filesCompare copy and visual to site for accuracyCreate test manuals to use as referencesLook through xml to ensure correct data is placedTest online forms to ensure data is being captured and storedLog bugs in bug tracker and assign to appropriate usersUse Mobile phones for WAP testing

Tested online games for functionality and ease of useWorked on mobile phones to test WAP sites and mobile gamesReviewed videos for content accuracySearched database for necessary user informationPerformed credit transactions through CybersourceDesigned departments WikiSome Projects:MLB.comMLS.comBobMarley.comEltonJohn.com