Mirta Mrden, M.Eng, E.I.T. Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Accurately entering and maintaining complete job file information and dating milestones in project management software and online communication platforms, ensuring compliance with file requirements • Communicating protocol and procedures to insureds and insurance company representatives• Maintaining insured and adjuster communications, providing regular project updates and scheduling activities as required • Assist Project Manager with coordinating subtrades including requesting quotes, scheduling multiple trades, coordinating materials and issuing work orders• Communicating daily with trades to ensure repairs are completed in an efficient manner • Communicating daily with Project Manager regarding ongoing repairs status • Collaborating daily with emergency and content departments to keep workflow moving forward • Working with the Project Manager on administration of job costing and billing to meet and exceed department profit goals • Scheduling job site activities with the homeowners • Using XactAnalysis to communicate with the insurance companies with regards to specific claims and exceed key performance indicator (KPI) goals • Ordering supplies and material through FGS PO system through approved suppliers• Using PSA to update files, create work orders and accurately account for day to day work

Calgary, Canada Area

Organizing and coordinating office operations, administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. Overseeing all incoming and outgoing communications, including emails, phone calls, reports, and internal correspondence. Point person for maintenance, mailing, shipping, supplies, equipment, and bills. Keeping the executive’s calendar up-to-date, scheduling meetings and appointments, organizing office operations and procedures, and preparing reports and briefs for management meetings. Recording incoming/outgoing cash activity in QuickBooks, preparing invoices for customers, maintaining inventory documents. Scheduling sales appointments and activities. Meeting with clients, and reviewing and responding to client requests. Maintaining positive business and customer relationships to prolong customer lifetime value. Keeping important information and documents organized physically, and electronically. Maintaining a high degree of discretion and confidentiality.

Trg Viktora Bubnja 1, Rijeka

Design and implementation of an annual plan for construction, maintenance, and facility management. Prepare cost estimates. Coordinating and overseeing the work of associates. Prepare construction drawings, technical reports, proposals, and memorandums. Drafting reports on the implementation of the plan and program. Document site activities, track materials, and equipment. Monitoring landscaping natural lawns. Supervising annual maintenance of artificial grass, construction works such as setting up a new base and tartan on the existing athletic track; building a ball-throwing polygon, etc. Monitoring the repair of waterproofing on a flat roof, remediation of athletic sports ground, with supporting layers, damaged by groundwater penetration.

Croatia

Develop and maintain strong, ongoing relationships with prospects and customers. Coordinate with other team members and departments to optimize the sales effort. Meet and/or exceed quotas. Schedule sales appointments and activities. Continuously improve through feedback. Develop strategies for more effective sales closing, and sharing with team.

Master’S Degree, Urban Engineering

Bachelor'S Degree