• Monitored metrics and marketing investments to assess performance and implement continuous improvements.• Liaised between parties to coordinate schedules, payments and allocations while managing customer accounts.• Assisted sales team with completing customer transactions and managing issues.• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.• Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development.• Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.