Michael Seay Email & Phone Number

Brookfield, WI, US

Stamford, Connecticut, US

• Upgrade all F5 Load Balancer’s 5250, i7800 from 13.x to 15.x Code.
• Created Confluence pages with Knowledge base articles of lessons learned from issues during the F5 Code Upgrades.
• Complete implementation projects which involve working with datacenter team for when hardware is installed then Configure it to project requirements.
• Improve internal documentation by creating Method of Procedure documents for Upgrade Procedures for Juniper SRX 4600 and F5 Load Balancer’s.
• Work with new team members by putting them through a Onboarding Process by providing documentation to various tools required as well as How To documents for creating Change Requests in Remedy.
• Appointed team Technical Writer to Create How to Process documents for processes and procedures for internal teams in the use of the Tools that we maintained.

Anchorage, AK, US

• Manage and troubleshoot Rural Broadband environment for end customers.
• Run configuration restore process on RESET Ubiquity Nanostation Devices.
• Add remove old SNMP Server Host config strings to update to current monitoring servers.
• Assist in collecting and organizing hardware information for renewal of Cisco Smartnet contracts.
• Use Remedy ticketing system to resolve reported issues with Rural Broadband Service.
• Utilized Cisco Prime to look up devices and pull performance history when an issue was reported.

Stamford, Connecticut, US

• Network Engineer for Wireless Testing team.
• Submit tickets to LABOPS team for cabling and equipment install requests.
• Utilize Jira Ticketing system to resolve reported issues.
• Configured Nexus 9k switches for testing requirements.
• Configured virtual interfaces with IPv4 and IPv6 dual stack configurations.
• Added prefix statements for BGP when new networks were added to the environment.

London, United Kingdom, GB

• Went on site for customer projects for PS team.
• Utilized IT Service Desk and Jira ticketing system to resolve reported issues
• Experience using A10 Thunder Load balancers, FortiGate & Cisco Firewalls, Cisco Routers and Switches.
• Used Forti Analyzer and FortiManager to troubleshoot firewall issues and push policy updates to the FortiGate Firewalls at 9 different sites.
• Update SSL Certificates for hosted sites on the A10 Load balancers and implement URL Redirects.
• Maintained group SolarWinds page for monitored devices.

Arlington, VA, US

• Create designs that consist of life cycle hardware replacements to upgrading port capacity of network Access Layer switches.
• Used various tools to create implementation configuration designs for Catalyst 6500, 4500, 4500X-SFP, and 3750X switches.
• Conducted wireless assessments when there was a request for upgrade/improvement of wireless coverage using Cisco 3502i AP’s.
• Used Cisco Prime to plan the placement of AP’s when creating a design for cable and wire and implementation teams to follow.
• Acted as level 3 escalation when level 2 implementers ran in to issues on implementations and or handling incident tickets that were submitted.

Redmond, Washington, US

• Assist with internal Cisco UCS B & C Series hardware deployments and support while also installing updated network equipment for hardware refresh.
• Completed CCNA Datacenter Certification.
• Provided professional services for customers doing various different projects that consisted of Network Configurations for Cisco Routers and Switches, and other various Hardware installations on Nexus, Catalyst, ISR.
• Create documentation for Visio diagrams and post installation documentation for customer.
• Setup Meraki Access Points in Denali’s new location and added them to the Cloud Controller while managing the Meraki Dashboard.
• Attended 5 Day training course to support Citrix NetScaler 11 setup and configuration and obtained CCP-N certification.

* Went through AD structure to clean up old accounts and groups.* Went through Sophos Anti Virus Server Console and cleaned up the end point database to have up to date existing end points.* Went through the registered endpoints and cleaned off any existing virus's and malware as well as updated the Sophos Agent on every system.

Hanover, MD, US

• Conduct Pre-Sales and Post-Sales solutions for customer for various IP Data products between Wireless, Switching.
• Perform network pre-deployment discussion to go over customer environment.
• Performed Juniper JunOS Software upgrades for customers that needed to meet PCI Compliance.

Atlanta, Georgia, US

*Support the Mobile Device Hand Set Validation and Quality Assurance Lab environment using test equipment, network, Servers, and testing accessories.*Tested Cables for Cable Loss so that the proper off sets can be loaded when doing RF Testing on Mobile Devices*Conduct daily checks to ensure full function of Facility Resources consisting of Power, Cooling.

Auburn, WA, US

Provide technical solutions for customers and their data centers. Work with customer to decide on a Bill of Materials for their hardware solution for networking and Cisco UCS Servers. Use Cisco tools to provide Bill of Materials and Pricing for various products from cisco for Catalyst, ASA, Nexus, UCS Servers, Webex, and Wireless. Also worked on various.

US

• Managed and maintained Virtual Servers that contained the websites and services for Microsoft websites for TechNet, MSDN, Expression, and Outlook.
• Administered Local level Distribution and Security groups for user management in Server 2008 R2.
• Supported the SQL Developers in making sure that the test servers had the proper SQL 2010 databases loaded for replication that the web sites used for content.
• Resolved TCP/IP V4 & 6 and DNS Resolution issues when communication has failed from the servers to the network.
• Manage and maintain hardware support which consists of Cabling, Racking, Troubleshooting, and Hardware Replacement.
• Coordinated with Vendor agencies to conduct Facility level Request for lab environment that consisted of HVAC, Power, Lighting, major network Infrastructure cabling, and hardware removal.

Traveled to various sites to resolve service tickets submitted by QFC, Fred Myer, and Costco to install, repair, and service Point of Sale equipment and laser printers.

* Worked with Core Networking team as a helping hand, and then promoted to the TERRA Infrastructure team that managed over 3,000 desktop client- to-server class units in the test labs.* Participated in the consolidation of test labs, moving more than 3,000 Server/Desktop clients to appointed locations. Inventoried all Server/Desktop clients for asset.

Randolph AFB, TX, US

Accountable for purchasing deployment assets for overseas deployments utilizing government purchasing card, and staying within $50K budget. Entrusted as one of only two purchase card holders on the entire base.Maintained record of transactions, tracked orders, and verified receipts against statements.Received letter of appreciation from group Commander for.

Ba, It Network Administration

Vocational Certificatoin Training, Certifications A+, Network+, Microsoft Mcitp, Cisco Ccent, Cisco Cse

B.A. Degree, It Network Administration

Associates Degree, Business Administration