Lisa James Email and Phone Number

Responsible for the NZ market and the North West Australian market, driving sales and profit for the marine fuels business. Negotiation and execution of both spot and term contracts. Development & management of sales team processes and projects including business continuity planning, continuous improvement, forecasting, development of sales tools, summer intern program and other business development projects.

As per Offer Delivery Manager.

Gatekeeper for all projects, programs and initiatives impacting stores. Responsible for the identification, creation, management and execution of major projects to improve bottom line performance, safety, or efficiency to retail or other internal stakeholders, ensuring viability (financial and operational), of all programs, rollouts, processes and initiatives impacting stores. Engaged to consult, develop and approve all stakeholder projects to be rolled out including managing conflicting… Show more Gatekeeper for all projects, programs and initiatives impacting stores. Responsible for the identification, creation, management and execution of major projects to improve bottom line performance, safety, or efficiency to retail or other internal stakeholders, ensuring viability (financial and operational), of all programs, rollouts, processes and initiatives impacting stores. Engaged to consult, develop and approve all stakeholder projects to be rolled out including managing conflicting priorities. Own and manage all in store operational support tools and processes across the retail network. Key link between Senior Area Managers and head office to coach out to sites and manage feedback into head office to improve operational performance. Show less

Responsible for the performance of all KPIS accross retail stores. Leading a team to maximise sales, coaching and mentoring of direct and indirect reports to teach, upskill, manage mindset, enhance team and cultural focus, drive performance and performance management as required. Manage site level drivers and bottom line accountability for delivery of KPI’s & P&L against plan and consistent delivery of customer offer (incl. Compliance, HR, Fuel sales, Store sales, Food Sales, Shrink, Food… Show more Responsible for the performance of all KPIS accross retail stores. Leading a team to maximise sales, coaching and mentoring of direct and indirect reports to teach, upskill, manage mindset, enhance team and cultural focus, drive performance and performance management as required. Manage site level drivers and bottom line accountability for delivery of KPI’s & P&L against plan and consistent delivery of customer offer (incl. Compliance, HR, Fuel sales, Store sales, Food Sales, Shrink, Food Waste, Drive Offs, Cash Shorts, Audit results, Other Expenses, etc). Show less