Misti Engeldinger Email & Phone Number

Dallas, Texas, United States

Dallas

The Director of Customer Success supervises the day-to-day service delivery for our healthcare clients and is responsible for improving overall client experience including utilization of services and retention of clients. The Director of Customer Success works alongside the Account Managers to manage internal and external relationships by problem solving.

Dallas

Dallas/Fort Worth Area

DFW

Develop and maintain industry contacts and enhance current client relationships. Act as primary interface with clients by maintaining on-site presence and developing and maintaining on-going, long term relationships at all levels of the client’s organization. Define, recommend, and pursue new business opportunities by researching different types of.

Develop strong business relationships with 25 consultants and facilitate communication for client retention and high levels of customer satisfaction. Act as project manager for coordinating resources across the organization to ensure service delivery and customer satisfaction. Coordinate with clients, prospects, and independent contractors to obtain.