Misty Olson Email & Phone Number

Phoenix, Arizona, United States

Performed review of closed loans to ensure loan documents were accurate, completed and adhered to credit policy and applicable regulations.Documented variances found during the review process in LOS and assisted with correcting errors prior to quality assurance audits.Took on ad hoc projects to support business needs while maintaining high levels of production for primary role. These temporary roles included month-long assignments in funding, escrow setup, hazard and flood review.Independently prioritized workflow to maximize production turnaround to adhere to Service Level Agreements and minimize administrative delinquencies.

Phoenix, Arizona, United States

Wrote multiple SOP documents for credit tradeline review, VA IRRRL review, FHA streamline review.Performed underwriting on FHA and VA streamline refinances. Performed complex data and document validation. Created streamlined excel automations and workflows to double team productivity.Discovered and corrected a system gap that resulted in substantially faster processing times.

Phoenix, Arizona Area

OlyBros is a family owned company that owns several properties and businesses throughout the state of Arizona.Managed multi-company entities and inter-company transactions.Insured human resource files and records were maintained in accordance with regulatory requirements and company policies andprocedures.Managed payroll and prepared payroll tax returns.Completed bank reconciliations.Added and processed new hires into the payroll system.

Phoenix, Arizona Area

Awarded:Processor of the quarter for third and fourth quarter of 2013 Rookie processor of the quarter for the second quarter of 2013Diligently and professionally worked with borrowers and third parties to collect critical loan documents.Provided accurate and quick turnover of a large pipeline of loans.Ensured total accuracy and consistency of loan data.Maintained exceptional customer service as indicated by net promoter scoring.

Phoenix, Arizona Area

Originated, approved and fulfilled products in compliance with all bank and regulatory requirements.Ensured minimum submission requirements and documents were met prior to submitting loans to processing.Identified potential financial needs to cross-sell other bank products and services.

Tucson, Arizona Area

General Studies

General Studies

Education record