Misty Porter Email and Phone Number
Currently looking for a remote position within the Healthcare, Pharmacy, Benefit Management, Customer Service field. With over six years of experience in various positions and rolls with my current employer, I'm looking to bring my experience and knowledge in the Healthcare/PBM field to the next step for growth in my career. In addition to having worked within the previously mentioned fields, I also have years of Retail Management/Supervisor experience that add to my ability to manage time and see the "big picture" of how what we do directly impacts those around us.
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Service Advocate - Medicare Solution Operations/Project ManagementAetna, A Cvs Health Company Mar 2022 - Present-MDCR Task TeamResearching tasks sent for resolution, including: billing, claims, account issues, Provider issues, obtaining documentation from providers for billing issues, processing payments/refunds, etc.-Member document fulfillmentFulfilling Member print requests in house and through ARNA for requested plan documents-Healthy You Rewards TeamResearch and fulfillment through Quickbase, Tableau and Augeo of Medicare Members incentive rewardsAssist in creation and implementation of pilot of dedicated call team for HYR -
Customer Care Representative Ii Medicare Part DCvs Caremark Nov 2020 - Mar 2022Answering inbound calls to assist Medicare Members with understanding their plan benefits (Indiv, Group, EGWP, DSNP), submitting for refills of medications, acting in SME/PAL roll as needed, problem solving and delegating to teams as needed when researching Member concerns, providing excellent customer service while adhering to Medicare and HIPAA guidelines -
Pharmacy Technician And Inventory SpecialistCvs Pharmacy Mar 2016 - Mar 2019Camarillo, California, United StatesLicensed Pharmacy Technician in the state of California.Duties include: Managing over 2.5 million dollars of pharmacy inventory, preparing and filing prescriptions in a high volume pharmacy (500-650 prescriptions per day/shift), billing, patient and insurance data entry, making and receiving patient and doctor calls, customer service. -
Store ManagerThe Vintage Vine Dec 2014 - Aug 2015Littleton, Colorado, United StatesDaily operations of a specialty home decor and furniture boutique, including: customer service, management of social media & online presence in the community, creating inviting and shoppable home furnishing displays, cash handling/bank deposits. -
Store ManagerBeads & Beyond Aug 2001 - Jan 2003Bellevue, Washington, United StatesDaily operations of a multi-million dollar store, including accounts payable/receivable, purchasing, customer relations, hiring/scheduling and management of 40+ employees, scheduling and management of 300+ on and off site technique and specialty classes per year.
Misty Porter Education Details
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Medical Office Technology
Frequently Asked Questions about Misty Porter
What company does Misty Porter work for?
Misty Porter works for Aetna, A Cvs Health Company
What is Misty Porter's role at the current company?
Misty Porter's current role is Service Advocate at Aetna, a CVS Health Company.
What schools did Misty Porter attend?
Misty Porter attended Arapahoe Community College.
Who are Misty Porter's colleagues?
Misty Porter's colleagues are Amy Grimm, Rachel Flannegan, Jan Sukup, Stephanie Soranno, Christie Ouchley, Cristina Goldfain, Tien Phan.
Not the Misty Porter you were looking for?
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Misty Porter
Washington Dc-Baltimore Area4gmail.com, execupay.com, hotmail.com, yahoo.com -
Misty Porter
Senior Specialist Corporate Strategy At Toyota Boshoku AmericaCincinnati Metropolitan Area3toyota.com, toyota-boshoku.com, clovernook.org4 +151352XXXXX
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1sycamoreservices.com2 +131794XXXXX
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