Misty Smith Email & Phone Number

Oklahoma City, Oklahoma Area

Responsible for analyzing business needs for implementing online enrollments in a full benefit system. Configure and design application processes and logic for full benefit system enrollments and direct the internal functional areas of the organization to achieve a timely and efficient online benefit enrollment process.

Oklahoma City, Oklahoma Area

Responsible for administering the release, configuration, and change management processes in the Courts’ computing environments. Also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and production environments

Oklahoma City, Oklahoma Area

Acted as liaison between the Management Information Services office and the District Court Clerk’s offices across all 77 counties in Oklahoma. Elicited and documented software needs from stakeholders, and decomposed high-level business and user requirements into functional requirements. Managed requirements changes through the change control process. Authored training material and led training classes for assigned projects. Provided ongoing customer support as the subject matter expert for assigned projects.

Oklahoma City, Oklahoma Area

Responsible for testing all aspects of the Oklahoma Court Information System. Authored and distributed QA project deliverables including test plans, test scripts, and responsibility matrices. Represented the QA department in project team meetings. Maintained the test environment Active Directory accounts, computer images, and baseline/revert processes.

Oklahoma City, Oklahoma Area

Acted as the liaison between the corporate MIS department and the hospital facilities. Responsible for bringing new hospitals online by working with system vendors to install, configure, test, and implement both hospital and surgical information systems. Identified and solved existing process and system issues by analyzing customer needs. Authored training material and led training classes as needed.

Oklahoma City, Oklahoma Area

MIS representative for Patient Accounting, Compliance, Admitting, Health Information Management, and Decision Support departments. Maintained applicable software application system configurations. Documented procedures and created training material for all assigned departments. Worked directly with system vendors to facilitate system upgrades and enhancements.

Oklahoma City, Oklahoma Area

Primarily responsible for gathering, maintaining, and distributing reports for data related to labor management statistics for all clinical and non-clinical staff. Assisted senior staff members in updating the hospital’s charge description master and cost accounting system. Developed ad hoc reports as requested.