Establish Material Management consistent with production rates, supplier lead times and corporate inventory objectives/policiesMaintain office and janitorial inventory and reorder as necessaryPlace purchase orders using SAP for raw materials; SRM for non-raw material items Assist in semi-annual maintenance 02 inventoryTrack purchase orders and coordinate/follow up with motor carriers on late deliveriesMatch purchase orders and packing slips to invoices and send to A/P to… Show more Establish Material Management consistent with production rates, supplier lead times and corporate inventory objectives/policiesMaintain office and janitorial inventory and reorder as necessaryPlace purchase orders using SAP for raw materials; SRM for non-raw material items Assist in semi-annual maintenance 02 inventoryTrack purchase orders and coordinate/follow up with motor carriers on late deliveriesMatch purchase orders and packing slips to invoices and send to A/P to process; maintain vendor filesFrequent interaction with personnel in other departments to follow-up and expediteIdentify components with high level of demand variability, analyze options and prepare recommendations for management approval.Make sure all purchase orders and invoices are charged to the correct general ledger accountsInvestigate claims of non-payment for vendorsResolve other accounting discrepancies with A/P and O/A internallyMaintain and track capital projects and <$25K projectsPerforms weekly payroll processing for hourly associates and distribute pay statements; reports contractor time keeping to vendor(s)Develop process measurements and reports as required.Provides backup support calling in any facility repair service calls (electrical, A/C, plumbing, etc.)Communicate with supporting departments to ensure on-time delivery of required. materials to satisfy manufacturing requirements Show less

Inside Sales Account RepresentativePosition Description: General Summary:The Inside Sales Account Representative is the internal McNaughton-McKay contact for external customers and internal customers such as the outside sales staff. This position ensures the appropriate product is selected, ordered, and delivered to the customer based on the customers’ business needs.Required Qualifications: Key Responsibilities:1. Processes Customer orders, changes, and cancellations as… Show more Inside Sales Account RepresentativePosition Description: General Summary:The Inside Sales Account Representative is the internal McNaughton-McKay contact for external customers and internal customers such as the outside sales staff. This position ensures the appropriate product is selected, ordered, and delivered to the customer based on the customers’ business needs.Required Qualifications: Key Responsibilities:1. Processes Customer orders, changes, and cancellations as received via phone call, fax, or mail.2. Determines, communicates and documents: - pricing (including discount, payment terms, shipping charges, etc.) - delivery date - shipping instructions or restrictions - anticipated delays, if any - any additional information requested3. Provides Customer with pricing and stock information as requested.4. Responds to Customer quotation requests by providing information on price, delivery and product information.5. Conducts delivery status follow-up by expediting or tracing missing or delayed shipments.6. Provides Customer with basic product and technical support.7. Processes Customer literature requests.8. Receives and processes Customer non-conformances. Initiates immediate containment actions to satisfy the Customer.9. Acts as liaison between Customer and other McNaughton-McKay activities.10. Completes and maintains documentation required: computer printouts, open order reports, and quotes.11. Attempts to sell additional merchandise to Customer.12. Works closely with Operations, Finance, Purchasing and/or Outside Sales to ensure timely billing, adequate inventory levels and accurate delivery.13. Creates, implements, and revises procedures and instructions.14. Supports the quality initiatives set forth by the Region.15. Working with in the suppliers disturber web sites. Excel, SAP. Show less

Worked for Graybar Electric for 9 years holding multiple potions. Ranging from Counter Supervisor to Electrical and Comm Data Customer service rep.Serve as key contact and liaison for customers to ensure total customer satisfaction.PurposeServe as key contact and liaison for customers to ensure total customer satisfaction.Qualifications:* See that every customer experience meets quality standards as defined by the customer. Handle all incoming and outgoing… Show more Worked for Graybar Electric for 9 years holding multiple potions. Ranging from Counter Supervisor to Electrical and Comm Data Customer service rep.Serve as key contact and liaison for customers to ensure total customer satisfaction.PurposeServe as key contact and liaison for customers to ensure total customer satisfaction.Qualifications:* See that every customer experience meets quality standards as defined by the customer. Handle all incoming and outgoing customer telephone calls in a courteous and professional manner.* Coordinate the prompt handling of all customer service requests, including but not limited to order entry, pricing, expediting, billing, order maintenance, credit, and claims.* Ensure timely responses to customers.* Handle all written correspondence received from customers, and reply in a timely manner.* Represent the customer in the resolution of all disputes and claims and in all dealings with suppliers.* Participate in corrective branch action to resolve deficiencies.* Take an active role in selling goods and services on all inbound calls.* Provide support on product selection and application.* Participate in Continuous Improvement Teams in an effort to limit rework and improve services.* Other duties as assigned.Knowledge• Broad knowledge of branch inventory products and the Company''s servicesSkills• Excellent communication skills• Excellent problem solving skills SAP softwareAbilities• Ability to handle a variety of customer situations with enthusiasm and tact• Ability to work with all levels of employees and management, both internally and externally Show less