Misty B. Email & Phone Number

• I directed data gathering and reporting across more than 20 licensed hospitals and 7 service divisions, serving as a central liaison for the reporting of community benefit programs. I played a key role in integrating.
• I identified and reported previously untracked nurse practitioner hours, leading to an additional $2M in community benefit net support dollars, improving data accuracy and efficiency.
• My guidance in user training resulted in a 33% increase in reported programs from 4,500 in 2022 to 6,000 in 2023.
• I established strong relationships with various departments and community benefit liaisons to streamline processes and enhance reporting.
• My utilization of Cognos and advanced Excel led executive management reporting on the quarterly market share of hospital medical-surgical inpatient discharges by provider and payer, and monthly Medicare Advantage.

• I oversaw the integration of new hospital staff into the community benefit programs reporting database and developed a new, efficient reporting tool to handle the increased volume. I conducted in-depth analysis of the.
• My communication of process requirements and implementation plans to vendors, and collaboration with internal CRM teams, optimized processes and enhanced reporting compliance.
• I on-boarded 4 new hospital systems into the community benefit programs database, centralizing reporting for the first time.
• My enhancement of training materials and cultivation of strategy plans for execution methods related to process improvement led to a 17% increase in enterprise-wide reporting, totaling $95 million and 3,400+ individual.
• I facilitated improvements to Medicare Advantage membership analysis, adding regional and special needs population data.

• I partnered in enhancing the community benefit programs reporting database. I conducted comprehensive Medicare Advantage membership analysis and led benchmarking analysis using data from various sources, including IRS.
• I earned UPMC’s 2019 Award for Commitment and Excellence in Services (ACES), a peer-nominated honor given each year to less than 1% of employees across the system who demonstrate excellence in teamwork and project.
• I optimized quarterly Pennsylvania Health Care Cost Containment Council (PHC4) market share reports by increasing accuracy and efficiency through advanced Excel techniques.
• Additional projects included national peer and state benchmarking, analyzing data from 130+ hospital systems.
• I streamlined Medicare Advantage CMS.gov membership analysis processes, enhancing data integration and reporting.
• My identification and resolution of issues with community benefit programs database reporters led to the creation of reports for goal attainment and conducting annual testing to confirm functionality.

• I was assigned responsibility for overseeing a community benefit programs database, ensuring accuracy and completeness. I drove thorough reporting through process improvements, issue identification and resolution, and.
• I was selected to complete UPMC/Carnegie Mellon University (CMU) Data Analytics Program - June 2015 -May 2016.
• I spearheaded UPMC’s IRS tax reporting for community benefit programs after only five months on the team.
• My development and maintenance of comprehensive reports and presentations on community engagement efforts were instrumental.
• I proactively managed data entry and accuracy, facilitating analysis of annual program growth and impact.
• I built strong cross-departmental relationships to streamline data collection and reporting processes.

• I employed SQL databases to conduct deadline-driven analysis to support utilization decisions and cost trends.
• My extensive knowledge of the Insurance Services Division was demonstrated through ad-hoc analyses, serving as the resident expert on worker’s compensation and producer scorecard reporting.

• I transformed dashboards for 12 schools and colleges to meet the growing donor base needs of a large university, focusing on robust research and analysis of potential partners to support the work of Major Gift Officers.
• My research practices supported departmental strategies for a large-scale campaign, exceeding a $2B goal.

• I served as the subject matter expert for the Corporate Matching Gift program, processing substantial gifts through database management, donor follow-up, and corporate giving reports.
• My leadership in simultaneous project successes was achieved through improved donor communication, site visit coordination, and event organization.

Mba, Marketing And Operations Management

Ba, Business And Communication