Misty Reinhardt Email & Phone Number

Montana, United States

Salt Lake City, Utah, Us

Charlotte, North Carolina, Us

Member of the Senior Leadership team that drove Scribbles' success and growth, leading to the company being acquired by Instructure (NYSE: INST) in 2024.Achieved successful integrations between products and various partners to drive revenue growth and value-added benefits for users (CCRP, CRM, SSO, SIS).Implemented a data-driven approach to product decision-making and capacity planning, contributing to the 650% increase in the client NPS score.Launched three new 0-1 products in two years with $500k+ in ARR by the end of year two and anticipated a minimum of 5% compounded growth.Established the one, three, and ten-year strategic plan to define the pathway to success for the business across multiple product lines.Built solid and effective relationships with cross-functional teams, including synthesizing details at the right layer of abstraction for all layers in the organization, including the C-team and private equity partners, and worked collaboratively to execute the strategy and vision.Built a full product management department from base, from prioritization through GTM and product launch, supported by a defined role-leveling rubric then empowered them to turn ideas into action by leveraging each player’s distinctive qualities and skills.Developed and implemented a product launch process for all new GTM products that enabled transparency, training, and documentation for internal and external stakeholders, increasing adoption by 280% in the first year.Established a new defined workflow with the development team, which enables extensive metric analysis, resulting in 10% improved productivity in the first six months.Established partnerships with market leaders (through the MSA process and integration) and developed financial and revenue models, enhancing market access for the sales team.Implementation of multiple tools & communication techniques to engage stakeholders & end users in the requirement-gathering processes and improvement priorities.

King Of Prussia, Pennsylvania, Us

Played a key role in multiple software rewrites (UI rewrite and product migration from thick to thin client).Led a 12-16 person team of Product Owners, QA Analysts, Documentation Specialists, and Business Analysts. Demonstrated leadership through coaching, feedback loops, development goals, and performance management. Cultivated a technical product management culture with designers, developers, and stakeholders, incorporating best practices in data, testing, and agile development. Engaged the product owners to identify and manage project dependencies, critical path and define product visions. Team development of detailed roadmaps aligned with all internal and external stakeholders. Developed and implemented multiple launch plans, working with departments across the business to execute. Collaborated with the Project Manager for multi-year projects to define and maintain deadlines and project tracking.

King Of Prussia, Pennsylvania, Us

Led an 8-10 person QA and documentation team (on and off shore) and provide leadership through coaching, feedback, development goals, and performance management.Collaborated with fellow managers across products and updated the product QA teams with uniform processes and procedures to ensure consistency and reliability of QA.Key stakeholder in the software re-write of an existing software into a SaaS platform via QA and product design, implementation and training.

King Of Prussia, Pennsylvania, Us

Developed processes to test pre-release features and verify functionality, content, usability and software compatibility.Performed testing to reduce the deployment of software bugs to production, including UAT, OAT, grey box, performance, regression, and sanity testing.Performed sales demos and internal training.Attended customer site visits and user groups to gain real-world use cases and information to improve the products.

King Of Prussia, Pennsylvania, Us

Computer software support and training to customers under contract.Assisted with QA and implementation support for a SaaS rewrite of existing software.

Contract work for multiple clients: Full charge bookkeeping including financials, multiple account reconciliation and management, billing, and budgeting, including a twelve-month fund accounting project working on Parks & Recreation Budget.Industries included: Service, Construction, Insurance, Retail, Public Affairs, Not-for-Profit.