● Conducting thorough and detailed manual testing to identify and document bugs, issues, and improvements.● Developing and executing automated test scripts to enhance testing efficiency and coverage using selenium, TestNG, Java.● Working closely with developers, product managers, and other stakeholders to understand requirements and deliver reliable software solutions.● Creating and maintaining test plans, test cases, and test reports to ensure comprehensive test coverage.●… Show more ● Conducting thorough and detailed manual testing to identify and document bugs, issues, and improvements.● Developing and executing automated test scripts to enhance testing efficiency and coverage using selenium, TestNG, Java.● Working closely with developers, product managers, and other stakeholders to understand requirements and deliver reliable software solutions.● Creating and maintaining test plans, test cases, and test reports to ensure comprehensive test coverage.● Contributing to the continuous improvement of the QA process, tools, and methodologies. Show less

● Streamlined office operations by implementing an automated scheduling system, reducing scheduling errors by 15% and saving the team 10 hours per week. ● Developed a digitalized filing system for insurance documents and improved document retrieval time by 50%.● Created and maintained complex Excel spreadsheets to track client policies, premiums, and claims data. Utilized Word to draft professional correspondence and reports for management. Developed PowerPoint presentations for client… Show more ● Streamlined office operations by implementing an automated scheduling system, reducing scheduling errors by 15% and saving the team 10 hours per week. ● Developed a digitalized filing system for insurance documents and improved document retrieval time by 50%.● Created and maintained complex Excel spreadsheets to track client policies, premiums, and claims data. Utilized Word to draft professional correspondence and reports for management. Developed PowerPoint presentations for client meetings to effectively communicate insurance options.● Managed a Salesforce database to input and update client information, track policy renewals, and generate reports for the sales team. Ensured data accuracy by conducting regular audits and resolving discrepancies.● Resolved client concerns and inquiries promptly and courteously, ensuring a positive customer experience. Handled escalated issues with professionalism and empathy, resulting in increased client satisfaction ratings. Show less

● Conducted thorough testing of software applications ensuring Software requirements, User Stories and deliverables are on time and meet all quality standards.● Collaborated with cross-functional teams and developers to resolve software defects by analyzing and troubleshooting, to achieve a 20% decrease in defect occurrence.● Created and Developed GUI test automation framework using Selenium, Robot Framework, and Java, resulting in a 40% decrease in testing process time.●… Show more ● Conducted thorough testing of software applications ensuring Software requirements, User Stories and deliverables are on time and meet all quality standards.● Collaborated with cross-functional teams and developers to resolve software defects by analyzing and troubleshooting, to achieve a 20% decrease in defect occurrence.● Created and Developed GUI test automation framework using Selenium, Robot Framework, and Java, resulting in a 40% decrease in testing process time.● Reduced regression issues by 75% using risk based and end to end testing methodologies.● Leveraged SQL query and Postman for API testing and Database testing to ensure query responses, supporting consistency and accuracy in REST API functionality, and reducing potential data error by 50%.● Experienced in conducting performance testing using JMeter and security testing using Burp Suite.● Analyzing technical specifications and design documents for thorough review.● Created CI/CD pipeline using Jenkins for continuous automation integration in the software development. lifecycle resulting in a 40% reduction in manual effort, and incorporated version control with Git.● Conducted data cleaning and visualization, analyzing user activities to gain insights Show less

● Led test design and scenario analysis based on technical specs.● Strong knowledge of programming languages like Java, Python, C#, or JavaScript to write automated test scripts and perform manual testing tasks.● Experience with test management tools like Jira, TestRail, Cypress, Postman, Burp Suite, Jenkins and Cucumber for organizing test cases, tracking defects, and generating test reports.● Executed UI testing for Web and Mobile Apps, resolving system issues.● Wrote/executed… Show more ● Led test design and scenario analysis based on technical specs.● Strong knowledge of programming languages like Java, Python, C#, or JavaScript to write automated test scripts and perform manual testing tasks.● Experience with test management tools like Jira, TestRail, Cypress, Postman, Burp Suite, Jenkins and Cucumber for organizing test cases, tracking defects, and generating test reports.● Executed UI testing for Web and Mobile Apps, resolving system issues.● Wrote/executed test cases, managed defects, and ensured effective test cycle.● Tested Rest API services for backend systems. Show less

● Performed Functional Testing for Web and iOS Mobile Application and gave valid resolution for the existing testing system along with test data management.● Generated test design and reports for organized, accurate testing processes, and utilized a robust defect tracking system to manage reported issues – ensuring effective test cycle management.

● Performed Functional Testing for Web and Mobile Applications and gave valid resolutionsfor the existing testing system and test data management.● Write and execute test cases and reports for organized, accurate testing processes, and utilized a robust defect tracking system to manage reported issues – ensuring effective test cycle management.● Automated Functional UI test using Playwright with python.● Test Rest API services for backend system.● Efficiently manage test data to… Show more ● Performed Functional Testing for Web and Mobile Applications and gave valid resolutionsfor the existing testing system and test data management.● Write and execute test cases and reports for organized, accurate testing processes, and utilized a robust defect tracking system to manage reported issues – ensuring effective test cycle management.● Automated Functional UI test using Playwright with python.● Test Rest API services for backend system.● Efficiently manage test data to ensure comprehensive coverage of test cases and test strategies. Show less