Mitch Jorgensen
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Mitch Jorgensen Email & Phone Number

Implementation Project Manager at XO Logic
Location: Lehi, Utah, United States 7 work roles
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Role
Implementation Project Manager at XO Logic
Location
Lehi, Utah, United States

Who is Mitch Jorgensen? Overview

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Mitch Jorgensen is listed as Implementation Project Manager at XO Logic based in Lehi, Utah, United States. AeroLeads shows a matched LinkedIn profile for Mitch Jorgensen.

Mitch Jorgensen previously worked as Implementation Project Manager at Xo Logic Software Development and Customer Success Team Leader at Lendingclub.

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About Mitch Jorgensen

Mitch Jorgensen is a Implementation Project Manager at XO Logic.

7 roles

Mitch Jorgensen work experience

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Implementation Project Manager

Xo Logic Software Development

Provo, Utah, United States

-Managed the end-to-end implementation of 110+ custom software solutions-Fostered strong relationships with key stakeholders, including clients, vendors, and cross-functional teams, to ensure seamless project execution and alignment with business objectives.-Implemented proactive risk management strategies, identifying potential bottlenecks and resolving.

May 2020 - Jun 2024

Customer Success Team Leader

Lehi, Utah, United States

-Conducted hands-on training sessions for various departments ensuring a unified approach to customer success across the organization.-Directed and mentored a dynamic team of 20+ Client Service professionals, ensuring alignment with organizational customer success goals.-Managed training initiatives to empower employees with skills for exemplary customer.

Apr 2019 - May 2020

Horrocks Engineers | Traffic Analyst Team Leader

-Collaborated with engineering teams to diagnose and address traffic-related challenges, ensuring optimal system performance.-Utilized advanced electronic tools to gather, analyze, and disseminate critical account data, enhancing decision-making processes.-Fostered effective communication channels with diverse internal teams, ensuring seamless coordination.

Aug 2015 - Apr 2019

Google Fiber | Technical Client Support Coordinator

Provo, Utah, United States

-Diagnosed and successfully resolved a wide range of customer account and technical issues, enhancing user experience and reducing support tickets.-Implemented Google Fiber systems, ensuring optimal performance and reliability for end-users.-Reconfigured routers and network settings, providing seamless connectivity solutions for customers.-Consistently.

Oct 2013 - Aug 2015

Digis | Internet Technical Support Team Leader

Pleasant Grove, Utah, United States

-Diagnosed, repaired, and troubleshooted a variety of issues related to routers, Internet connectivity, and point-to-point networks, resulting in improved customer satisfaction and reduced downtime.-Trained Customer Service Teams in best practices for delivering high-quality customer experiences, leading to enhanced team performance and customer.

Dec 2012 - Oct 2013

Efixnow | Computer Technician And Customer Service

Efixnow

Bluffdale, Utah, United States

-Administered remote desktop support to troubleshoot and repair client computer systems.-Provided employee training initiatives focused on delivering top-notch technical support.-Provided consultative guidance and advice on technical issues for customers.

Apr 2012 - Dec 2012

Devcon | Customer Service Team Leader

Orem, Utah, United States

-Managed and responded to inbound customer calls, achieving high levels customer satisfaction rates.-Developed and implemented a comprehensive training program to enhance client service communication skills.-Conducted weekly team meetings to review performance data, discuss customer feedback, and set goals for improvement.

Jan 2012 - Apr 2012
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What is Mitch Jorgensen's role at their current company?

Mitch Jorgensen is listed as Implementation Project Manager at XO Logic.

Where is Mitch Jorgensen based?

Mitch Jorgensen is based in Lehi, Utah, United States.

What companies has Mitch Jorgensen worked for?

Mitch Jorgensen has worked for Xo Logic Software Development, Lendingclub, Horrocks, Google Fiber, and Rise Broadband.

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