Mitch Chen

Mitch Chen Email and Phone Number

GM/President | Symphox Information(Cathay Group) @ 神坊資訊 Symphox Information
Mitch Chen's Location
New Taipei City, New Taipei City, Taiwan, Taiwan, Province of China
Mitch Chen's Contact Details
About Mitch Chen

- 2.5 years of experience as a General Manager.- 2 years of experience as a Senior VP and 6 years of experience as a Technical Manager.- 4 years of experience as a Product Owner / Product Manager.- 10 years of experience in design, development, and maintenance of web applications and websites.- 4 years of experience in design, development, and maintenance of mobile apps.- Strong leadership skills with proven ability to provide clear direction to the team.- A problem-solver with excellent communication, collaboration, analytical skills, and identify opportunities for improvements and resolution of critical issues.- On top of the latest trends and technologies. Ability to improvise, troubleshoot, take ownership, and learn new skills on the job.- A creative and innovative individual who has an excellent sense of teamwork, commitment, trust, and determination.- Good experience in Agile Scrum development methodology.

Mitch Chen's Current Company Details
神坊資訊 Symphox Information

神坊資訊 Symphox Information

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GM/President | Symphox Information(Cathay Group)
Website:
symphox.net
Employees:
24
Mitch Chen Work Experience Details
  • 神坊資訊 Symphox Information
    General Manager
    神坊資訊 Symphox Information Oct 2021 - Present
    Taiwan
    - On the business side, I am in charge of identifying and pursuing new business opportunities, partnerships, and collaborations that will benefit company growth. Maintain good relationships with customers, suppliers, business partners, and other Cathay Group entities. Lead and manage cross-functional teams to encourage company innovation and change management.- On the operational side, I need to monitor key performance indicators (KPIs) to assess the company's operational performance. Implementing and improving operational processes can boost productivity and customer satisfaction.- On the financial side, I am responsible for managing the company's budget, financial planning, and resource allocation to ensure financial sustainability. Take on P&L responsibilities. Increase sales and profitability in the firm. To ensure the achievement of financial objectives.- Led the team to achieve a 60% net profit growth within two years.- Developed and maintained solid connections with key clients and partners and supervised the successful launch of several new products, leading to a 33% increase in revenue.- Led a cross-functional team of 8 directors along with 140 employees, including 4 business units, IT, legal, finance, and accounting.- Improved operational efficiency through the adoption of new technology, resulting in a 10% cost reduction.- Created and maintained a healthy corporate culture that encouraged collaboration and creativity.
  • 國泰金融控股股份有限公司(Cathay Financial Holdings)
    Senior Vice President
    國泰金融控股股份有限公司(Cathay Financial Holdings) Apr 2019 - Oct 2021
    - Responsible for the CXT(Customer, Experience and Technology) Department within DDT(Digital, Data & Technology Center) at Cathay Financial Holdings.- Led and managed a cross-functional team of 100+ employees, including UI/UX designer, Developer, QA, SA, PM, BD, Marketing, consultant, and Data Analyst etc.- Led and managed 8 scrum teams to build up the membership ecosystem of Cathay Group.- Led and managed the team to build up a reward points system(Tree Points) with blockchain technology and the royalty platform.- Reward Tree Point with a reach of 170 million points after one year of its launch.- Led the MyRewards app's MAU grew to 500K.- Led and managed the team to build up a Third-Party Service Provider platform to manage the multiple services from different partners(Including FunNow, EZTable, Inline etc.).- Built a digital advisory team to drive the digital transformation of subsidiaries in Cathay Group.
  • Cathay Financial Holdings Co., Ltd.
    Technical Manager
    Cathay Financial Holdings Co., Ltd. Jul 2016 - Mar 2019
    Taipei City, Taiwan
    - Responsible for the Digital R&D Section within the Digital, Data & Technology Center at Cathay Financial Holdings.- Managed and developed a team of 50+ to design, implement, and deliver digital products, including MyRewards app, KOKO app, and mobile banking app.- Increased MyRewards App's user base from 100K to 2M.- Built and led 7 cross-functional teams(UI/UX, Mobile App, F2E, Backend, SA, QA and DevOps) for multiple scrum teams.- Recruit, train, and mentor all team members, developing teams and leaders to ensure that business value is maximized and IT goals are achieved.- Work with the Scrum Product Owners to evaluate the alignment between business and IT, and achieve on-time, goal-focused delivery of high-profile projects.- Get the development and product teams to adopt the Agile methodology, the Issue Tracking System(ITS), test case management tool(TestRail), and Scrum Project Management Tools(E.g. Jira, TFS, and ClickUp etc.).- Get the marketing and product teams to adopt the analytics tools (E.g. MixPanel, Adobe Analytics, and Firebase etc.).- Led and managed the User Experience Design(UED) team to build the UI Design System for Mobile App and defined the guideline of usability testing.
  • Cathay United Bank
    Manager
    Cathay United Bank Jul 2017 - Apr 2019
    Taipei City, Taiwan
    - Led and managed a team of 6 mobile app developers, 2 backend developers and 2 system analyst to rebuild the mobile banking app.- Led and managed the Mobile App Development team to build the CI/CD environment for Mobile App with Jenkins and Fastlane.- Led and managed the Backend team to design and implement the services for the mobile app with MicroServices architecture(SOA) to improve the modularity and make the services easier to develop, test and scale.- Led and managed the System Analysis team to build the documentations and knowledge management system for Core Banking System.- Led and managed the Quality Assurance team to build the standard process of manual testing for mobile app and get the development and product teams to adopt the test case management tool(TestRail).
  • Migo功典
    Director
    Migo功典 Apr 2015 - Jul 2016
  • Migo Corp.
    Senior Front-End Manager
    Migo Corp. Jul 2014 - Mar 2015
    - Built and led a front-end team to plan and built web application products fromscratch using ReactJS, Flux, and jQuery.- Plan and built a UI component library based on ReactJS for front-enddevelopment in multiple products/projects.- Co-work with Alibaba to delivery CRM applications for top branding in Tmall.- Built an initial boilerplate for front-end projects to optimize workflow.- Performed technical research on the new product and related newtechnology. Estimate pros and cons of new technology implementation.- Responsible for recruiting and training front-end developer.
  • Picowork Limited
    System Architect
    Picowork Limited Oct 2013 - Jul 2014
    - Led front-end team to plan and built an interactive web application product from scratch using AngularJS, Html5, and CSS3.- Plan and built a javascript core library as a middleware service for front-end development in multiple products.- Built a fantastic mobile web application from scratch using Facebook's ReactJS and CSS3.- Performed technical research on the new product and related new technology. Estimate pros and cons of new technology implementation.
  • Picowork Limited
    Senior Software Engineer
    Picowork Limited May 2013 - Sep 2013
    - Design and develop a 3D web application product with JavaScript, AngularJS, Html5, and CSS3. - Performed technical research on the new product and related new technology. - Worked with the product team to plan new products and implement application prototypes.
  • Koobe
    Senior Front-End Engineer
    Koobe Jul 2012 - Apr 2013
    Taipei
    - Developed an e-­book reader app with web-native framework for multiple mobile platforms.- Designed and developed the user interfaces of product using responsive design.- Built a javascript library for e-­book reader app.- Created custom UI components for e-book reader app.- Worked with the product team to plan new products and implement application prototypes.- Transformed complex, high-quality PSD design into hand coded standards compliant CSS/XHTML
  • Trend Micro
    Senior Front-End Engineer
    Trend Micro Feb 2011 - Apr 2012
    Taipei
    - Developed creative data visualization widgets using Flex/AS3.0, JavaScript, jQuery.- Created custom jQuery plugins for products.- Planned the front-­end architecture for products.- Transformed complex, high-quality PSD design into hand coded standards compliant CSS/XHTML.
  • Hyweb
    Staff Engineer
    Hyweb Oct 2006 - Jan 2011
    Taipei
    - Website layout standards planning and training.- Built a library of re-­usable data visualization components.- Developed an online e-­book reader application using Flex/AS3.- Developed the flash game, flashlite mobile app, flash event site.- Transformed complex, high-quality PSD design into hand coded standards compliant CSS/XHTML.

Mitch Chen Skills

Front End User Experience Javascript Jquery Css User Interface Ajax Html 5 Actionscript Json Css3 Perforce Git Subversion Mobile Web Design Flash Data Analysis Sql Product Management Angularjs Web Applications Html Reactjs Android Mobile Web Applications Objective C Python Html5 Mongodb Mysql Rest Node.js Socket.io Mootools Flex Titanium Mobile Php Google App Engine Photoshop Arduino Ios Mercurial Silverlight Wpf Webpack Gulp Gruntjs Flask Swift Project Management User Experience Design Software Development Mobile Application Development React Native

Mitch Chen Education Details

Frequently Asked Questions about Mitch Chen

What company does Mitch Chen work for?

Mitch Chen works for 神坊資訊 Symphox Information

What is Mitch Chen's role at the current company?

Mitch Chen's current role is GM/President | Symphox Information(Cathay Group).

What is Mitch Chen's email address?

Mitch Chen's email address is mi****@****ail.com

What schools did Mitch Chen attend?

Mitch Chen attended Yuan-Ze University, Chinese Culture University, Ching Cheng High School.

What skills is Mitch Chen known for?

Mitch Chen has skills like Front End, User Experience, Javascript, Jquery, Css, User Interface, Ajax, Html 5, Actionscript, Json, Css3, Perforce.

Who are Mitch Chen's colleagues?

Mitch Chen's colleagues are Sam Chang, 范毓宏, Kevin Lin, 李哲瑋, Josh Chen, Ryder Chien, Ming-Chi Tsai.

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