Studying Masters of Entrepreneurship and Innovation:In 2023, I was awarded the Sir Roland Wilson – Pat Turner Scholarship to study for a Master of Entrepreneurship and Innovation at the Australian National University. My master’s program focuses on equipping leaders with contemporary skills to lead in a modern setting, including evidence-based decision-making, entrepreneurship and innovation processes to identify and capitalise on opportunities, and strategy development to address complex challenges and problems.

• Provide high level support and advice to the Deputy Chief Executive Officer regarding Group matters, including supporting all Group SES officers – ensuring they are well informed and briefed on key priorities and sensitive issues.• Lead and coordinate the Group’s input to Executive and Ministerial products including Question Time Briefs, Ministerial Correspondence, Questions on Notice and Senate Estimates preparation.• Manage effective and productive working relationships with internal staff at all levels, external Australian Public Service agencies and other key stakeholders.• Monitor progress of the Group’s Budget including meeting with the Group Finance Manager to discuss Branch, Divisional and Group budget matters. • Provide overall leadership to the Group executive support team, ensuring staff are well supported to effectively undertake their duties. • Lead project and other discrete work as directed by the Deputy Chief Executive Officer such as business strategies, Group restructures, Group business plans, including risk management.

• Managed parliamentary matters and products, including preparation of speeches and briefings.• Provided strategic advice to the Minister, management of stakeholder relationships and supporting the management of issues including those posing risks for both the Minister and portfolio agencies.• Represented the Minister in meetings with Senators and other Members of Parliament, including engagement with peak bodies and community stakeholders on portfolio matters and issues.

• Provide high level support and advice to the Deputy Chief Executive Officer regarding Group matters, including supporting all Group SES officers – ensuring they are well informed and briefed on key priorities and sensitive issues.• Lead and coordinate the Group’s input to Executive and Ministerial products including Question Time Briefs, Ministerial Correspondence, Questions on Notice and Senate Estimates preparation.• Manage effective and productive working relationships with internal staff at all levels, external Australian Public Service agencies and other key stakeholders.• Monitor progress of the Group’s Budget including meeting with the Group Finance Manager to discuss Branch, Divisional and Group budget matters. • Provide overall leadership to the Group executive support team, ensuring staff are well supported to effectively undertake their duties. • Lead project and other discrete work as directed by the Deputy Chief Executive Officer such as business strategies, Group restructures, Group business plans, including risk management.

• Responsible for the management of divisional contracts, including providing advice to the Deputy Chief Executive Officer and General Manager regarding contract extensions.• Led a large divisional coordination team, responsible for providing support and advice to the Executive on ministerial products including Questions Time Briefs, Ministerial Correspondence, Questions on Notice, Senate Estimates preparation and Cabinet processes.• Led management and coordination of responses to Ombudsman, ANAO and other significant inquiries of the division.• Led the transformation of recruitment processes, significantly improving the division capacity to place skilled staff into the right roles.

• Trusted adviser to the Secretary and Departmental Executives.• Coordinated and facilitated briefing material to the Minister and Advisers.• Coordinated and provided information and advice on portfolio matters to the Minister, Advisers, and other parliamentary colleagues.• Managed calls to the Minister’s office from parliamentary colleagues, Senior Executive, and portfolio customers.• Work as requested by the Minister or the Secretary, including tactical response to areas of priority.

• Led the management of strategic governance bodies at the SES Band 2 and SES Band 3 levels, including review of strategic messaging and program/project reporting.• Managed coordination of complex and sensitive papers, briefs, presentations, and correspondence for the Executive and the Minister.• Provided advice on emerging operational and strategic issues, related to service delivery for Social Security.• Managed the operations of a large service delivery team, including setting work priorities and managing resources.• Front line service delivery – provided customer service to Australian’s accessing Social Security services and payments.