Mitchell Clark Email & Phone Number

West Monroe, Louisiana, United States

Remote

• Provided Project Management services for the transition of divested facilities/markets from Tenet Healthcare’s suite of applications and oversee the creation and delivery of approved data to the new buyers.• Provided Project Management services to migrate Tenet Healthcare’s San Antonio market from their JCAPS interface engine to the Tenet standard Ensemble interface engine.o Supervised communication with all affected vendors and developed a timeline to ensure all were prepared for conversion.o Worked extensively with McKesson and Cerner to ensure proper data flow between their applications and that the needed feeds for provided for all other applications.• Provided Project Management services for the for the implementation of the Tenet standard Materials Management system at Carondelet Health Network.• Managed project budgets more than $1 Million and cross functional teams of varied sizes.• Reported weekly activities to the Program Manager and/or PMO office.• Provided issue escalation when necessary to the appropriate stakeholders.

Remote

• Provided supplemental support services for the implementation of the Paragon General Financial application. This activity consisted of assisting clients with the collection and formatting of legacy data for import into the Paragon General Ledger, Accounts Payable, and Materials Management

Franciscian Alliance, Indianapolis, In

• Provided legacy support for the customers Affinity Registration, Medical Records, Order Management, and System Management applications using the Heat tracking system.• Was the IT contact person for the creation of new campus within the system that was needed prior to the conversion to EPIC.• Worked with vendors on behave of the customer to resolve any issues that were identified with missing data or errors in transmission of data.• Resolved issues identified by the Operations Department with scheduled jobs using the Control M produce.• Updated documentation on scheduled jobs to reflect the changes in process with the implementation of the EPIC system.• Helped produce ad-hoc reports for users using the Affinity report writing language.

Multiple

• RehabCare Group (St. Louis, MO)o Provided Project Management Implementation and Build services for the implementation of McKesson Paragon Softwareo Provided on-site go-live support for new installs and upgrades as requested by facility.o Assisted with hands-on dictionary and table outlines and builds to assure successful opening of new facilities. o Provided Project Management services for the implementation and upgrades for QuadraMed Affinity software• Tri-City Medical Center (Oceanside, CA)• Northeast Medical Center Hospital (Humble, TX)• Hoag Hospital (Newport Beach, CA)o Provided Project Management services for the implementation and upgrades for QuadraMed Affinity software.o Conducted interviews with facility staff and developed testing plans to ensure all pertinent scenarios were covered during functional and integrated testing.o Assisted with hands-on dictionary and table outlines and builds to assure successful opening of new facilities.o Worked with facility staff and vendors with the definition, setup and testing of necessary HL7 interfaces.o Provided on-site go-live support for new installs and upgrades as requested by facility.o Functioned as support staff to diagnose application issues and provided staff education when appropriate• The Kingston Hospital (Kingston, NY)• Benedictine Hospital (Kingston, NY)• Nashville General Hospital (Nashville, TN)• Pacific Hospital Long Beach (Long Beach, CA)• St. Mary’s Health System (Evansville, IN)o Provided support functions for Revenue Cycle staff to assess current issues and outline recommended changes to better take advantage of software functionality.o Reviewed current Revenue Cycle process to identify areas for improvement to ensure timely submission and payment of claims.

Richardson Regional Medical Center (Richardson, Tx)

• Richardson Regional Medical Center (Richardson, TX) – Interim IS Director, 2004 to 2005o Provided day to day management of the Information Systems Department including oversight of software installation and upgrades, infrastructure upgrades, and policy and procedure review.o Worked with vendors and consultants to insure facility needs and timelines were effectively net within budget constraints.o Worked with IS staff and other department managers to significantly improve the department’s image within the organization.• Richardson Regional Medical Center (Richardson, TX) – Implementation Project Manager, 2003 to 2004o Provided Project Management consulting for the implementation of the QuadraMed Affinity software.o Assisted with the establishment of HL7 interfaces with other hospital systems.o Provided on-site go live support during conversion to QuadraMed Affinity software.

West Monroe, La

• HIPAA Policy Officer, 2001 to 2003o Directed daily activities of hospital’s efforts to meet all privacy aspects of the Health Insurance Portability and Accountability Act (HIPAA); reported monthly progress to hospital’s C level executives and suggest needed changes in current processeso Developed team to review current policies and procedures to assure necessary elements were presento Developed education program to reinforce patient privacy and confidentialityo Consulted with current software vendors to assure all applications meet HIPAA guidelines and if not determine necessary action to resolve deficiencies• Affinity Implementation Project Manager, 2000 to 2001o Provided Project Management functions for implementation of new software to replace existing Revenue Cycle applications (registration, medical records, utilization management, charge capture, and patient accounting).o Maintained tight implementation schedule, performed staff training and conducted performance reviews for 7 to 10 employees.o Presided over weekly status meetings with hospital and vendor staff and reported findings to upper management.o Software was implemented with minimal effect on hospital operations and revenue.o Became company’s key resource to resolve software issues with several of the newly installed applications.

West Monroe, La

• Y2K Project Manager, 1998 to 2000o Lead hospital’s efforts to ensure Y2K readiness which included examination of all plant facilities, biomedical equipment, and hardware/software systems.o Interacted with local and state agencies to ascertain hospital’s disaster readiness and assisted in the development of contingency plans for use in case of system failures.• Network Engineer, 1995 to 1998o Provided ongoing technical support for internal and external customers with networking needs.o Maintained functionality of network software and hardware and performed necessary maintenance and upgrades.• Computer Operations Supervisor, 1992 to 1995o Assisted internal and external customers with computer operation needs.o Supervised computer operations staff.