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Mitchell Cole is listed as Help Desk Analyst at FC Usa at FC Usa, a with 15 employees, based in Suffern, New York, United States. AeroLeads shows a matched LinkedIn profile for Mitchell Cole.
Mitchell Cole previously worked as Help Desk Analyst at Fc Usa and Help Desk Desktop Support/Customer Support Specialist at Frontline Communications. Mitchell Cole holds Bachelor Of Science from State Univerity At Albany.
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Mitchell Cole is a Help Desk Analyst at FC Usa at FC Usa.
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Mahwah, Nj
Liberty Travel- Mahwah NJHelp Desk Analyst December 2005-Present• Take calls up to 45 calls a day on a busy ACD Line• Troubleshoot problems on pc’s that use Windows 8.1 &10• Set up user accounts and deploy pc’s when needed• Troubleshoot assorted problems for MS office & Outlook 2013 and Office 365• Add clients to active directory• Installation and removal of various software applications.
Pearl River, Ny
• High volume call center handling in excess of 75 calls a day• Responsible for diagnosing problems regarding the setting up of the internet on computers using Windows XP, 2000, ME, & 98SE• Worked with customers setting up e-mail using Outlook in Microsoft Office XP, 2000 & 97 or other assorted e-mail client software like Eudora or Mozilla Thunderbird as well as MS Outlook Express• Diagnosed DNS issues with customers using assorted Internet security programs (i.e. Norton or MacAfee) • Learned to troubleshoot e-mail problems by using telnet to access their mail boxes.• Assisted web hosting customers using FTP software like Smart FTP.• Familiar with Platypus call tracking software.• Handled customer service requests including billing inquiries.
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Mitchell Cole works for FC Usa.
Mitchell Cole is listed as Help Desk Analyst at FC Usa at FC Usa.
Mitchell Cole is based in Suffern, New York, United States while working with FC Usa.
Mitchell Cole has worked for Fc Usa and Frontline Communications.
Mitchell Cole's colleagues at FC Usa include Martin I Moli.
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Mitchell Cole holds Bachelor Of Science from State Univerity At Albany.
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