Directed the symphony's community partnership programs: Musicians Care, Adopt-a-School, and special community events.Managed front-of-house operations and school coordination for the symphony's Ainsworth Concerts for Youth, which saw over 7,000 total attendees at 8 concerts in March of 2024.Managed day-to-day box office operations for the symphony, including processing sales transactions, donations, and CRM system setup for the 2024-2025 concert season.Managed front-of-house… Show more Directed the symphony's community partnership programs: Musicians Care, Adopt-a-School, and special community events.Managed front-of-house operations and school coordination for the symphony's Ainsworth Concerts for Youth, which saw over 7,000 total attendees at 8 concerts in March of 2024.Managed day-to-day box office operations for the symphony, including processing sales transactions, donations, and CRM system setup for the 2024-2025 concert season.Managed front-of-house operations for the symphony's main classics series, overseeing a team of 30+ volunteers at the Hemmens Cultural Center, a 1200-seat venue in downtown Elgin.Attended community and donor events throughout the year. Show less

- Defend Medline's day-to-day operational decisions by researching and closing hundreds of rebate claims from a portfolio of medical supply vendors.- Evaluate and research sales data to accurately root-cause discrepancies in Medline's vendor contracts and realign distributed sales operations.Tools used include SAP, Microsoft Outlook, and Microsoft Excel.Skills practiced include business communication, archival research, root cause analysis, and learning new things every day.